Jessica Chavez
Bakersfield
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
Bakersfield
05.2011 - Current
- Assisted in patient intake by collecting personal and medical information.
- Recorded vital signs and documented patient information accurately in electronic systems.
- Provided compassionate support to patients, addressing their concerns and needs.
- Coordinated with pharmacy to manage prescription refills for patients as needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
Associate of Science - Nursing
Bakersfield College
Bakersfield, CA 08.2025 - 09.2025
Skills
- Medical documentation
- Electronic health records
- Team collaboration
- HIPAA compliance
- Effective communication
- Telehealth coordination
Languages
Spanish
Professional
Timeline
Associate of Science - Nursing
Bakersfield College
08.2025 - 09.2025
Medical Assistant
Kaiser Permanente
05.2011 - Current