Jessica Casiano

• Implemented strategic initiatives to drive growth in member acquisition and retention rates.
• Built relationships with customers and community to establish long-term business growth.
• Trained and mentored staff on best practices for member support and engagement.
• Collaborated with marketing team to create effective promotional materials for attracting new members.
• Managed membership database efficiently, ensuring accurate tracking and reporting of key metrics.

Glenn Weatherly

• Cultivated warm relationships with regular customers.
• Kept bar presentable and well-stocked to meet customer needs.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Brent McGuire (510) 834-2467

• Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Todd O'Leary (415) 370-8573

• Greet customers in a cheerful manner, seat them accordingly to seating structure.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Provide customers with product details, such as coffee blend or preparation descriptions.
• Answer phone calls, take to-go orders also answers questions over the phone.
• Comfortable and able work in a very busy environment.
• Display knowledge about the restaurants menu by answering any questions or concerns.
• Prepare libation drinks and deliver them in a timely manner.

Anthony Saulnier (415) 350-3029