Jessica Campbell

• Responsible for leading the development, execution, and management of the global consolidated budget process, working with stakeholders to ensure alignment with company goals, increasing financial literacy across departments, and improving business fidelity.
• Prepared and analyzed financial statements and reports during monthly audits to identify cost-reduction opportunities and revenue-enhancement strategies, achieving a 32% reduction in operating expenses
• Managing remote teams of senior and junior accountants within different parts of the world and emphasizing autonomy and strong communication within the team to ensure productivity and efficiency operating under different time zones
• Strategically monitor supply chain operations to optimize cost efficiency and drive profitability by using KPIs and inventory forecasts to identify potential risks and consumer trends resulting in a reduction of aged inventory by 5%
• Use financial and inventory KPIs to work cross-functionally with sales and marketing to develop strategies using real-time data and increasing the inventory turnover ratio
• Management of cash flow and liquidity within the North American region to support global business
• Experience with various accounting software including Xero and QuickBooks (2018-2022) and ERP software including Microsoft Dynamics 365 Business Central (2022-present)
• Managed data implementation from accounting software to ERP by emphasizing detailed historical data management and creative data reporting to bridge the gap between differences in data YOY
• Prepare and file sales tax returns for Canadian provinces and US states on a monthly, quarterly, and/or annual basis (dependent on filing frequency as per Nexus for the US)
• Expert in registering as a foreign entity in the United States to file US sales tax
• Build financial models and dashboards (through various Microsoft and Google Analytic tools) used to track key business development metrics including revenue growth, profitability, expenses, and inventory movement which provide insights to cross-functional teams and monitor business performance
• Assisting with audits and other financial reviews including inventory counts, 3PL data, and vendor/customer invoices

• Led recruitment efforts by designing recruitment strategies, collaborated with hiring teams, and conducted screenings and interviews
• Spearheaded initiatives to promote employee well-being, job satisfaction, and retention by researching and implementing health benefits for the North American team
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Developed and implemented an employee portal using Microsoft SharePoint as a central place of information for all communication relating to the company's objectives, regional team directories, health and wellness benefits, office policies and procedures, expense claims, travel policies, and employee perks.
• Responsible for all daily financial processes including but not limited to accounts payables, accounts receivables, month-end bank reconciliations, month-end inventory reporting and auditing, forecasting and budgeting for the North American region
• Assisted in internal and external audits by preparing necessary documentation and responding to auditor inquiries.
• Managed quarterly and annual tax filings for the company, ensuring timely submissions and compliance with regulations, including all Canadian provinces and over 40 US states.
• Optimized month-end closing procedures by streamlining workflow processes, reducing time taken from 10 days to 5 days without compromising accuracy or detail level achieved.

• Responsible for the management, leadership, and strategic direction of the business for over 8 years including but not limited to managing daily operations, ensuring customer satisfaction, and driving business growth.
• Learned specialized cleaning methods for various surfaces (e.g. floors, carpets, windows, upholstery) and industries (e.g. residential and commercial spaces). Strong understanding of the proper use of cleaning tools and equipment, such as vacuum cleaners, floor scrubbers, and power washers.
• Gained knowledge about cleaning agents, disinfectants, and sanitizers. Strong knowledge of proper chemical usage, dilution ratios, and which agents are appropriate for different surfaces and environments.
• Studied OSHA standards and local safety regulations and implemented protocols for handling hazardous materials, ensuring proper ventilation, and using protective gear (gloves, masks, goggles).
• Learned how to efficiently schedule cleaning tasks to minimize disruptions to business operations, such as after-hours cleaning or prioritizing high-traffic areas.
• Developed excellent communication and customer service skills to build client trust, respond to special requests, and manage customer expectations.
• Built and nurtured strong client relationships, driving repeat business and referrals, resulting in annual business growth of 5%-7%.

Through my cleaning business, I was offered an opportunity to work with Kleenex and VIVA Paper Towels in a three-part series of commercials that were featured on US networks and online media. This was a fun opportunity for me to showcase my personality and challenge myself to do something outside my comfort zone.

• Worked effectively under pressure, consistently meeting tight production deadlines without sacrificing performance quality.
• Strengthened improvisational skills by participating in improv classes and workshops