Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

JESSICA CAIRNS

Hamilton,Canada

Summary

Dedicated professional, bringing a strong background in talent management and team leadership. Experienced in talent acquisition and adaptable in various roles. Passionate about film and television production. Expertise lies in delivering exceptional customer service to build loyal client bases. Excited to contribute positively to your team and make a valuable impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Model Talent Director

OUTtv
06.2022 - Current
  • Successfully casted and managed a large team of Drag Models for seasons 1&2 of Sew Fierce
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Fostered positive relationships with designers, makeup artists, and photographers, creating a collaborative work environment that ensured the smooth transitions of models and talent during each shoot.

Talent Manager

Diva Productions
01.2019 - Current
  • Evaluated portfolios, analyzed film and television scripts, and attended talent showcases to discover and recruit new clients
  • Orchestrated appearances on various media platforms, including podcasts, radio, and television, to elevate client brand awareness and expand their fan base
  • Cultivated strong relationships with clients, offering valuable guidance on contract negotiations, auditions, and product partnerships with different companies
  • Managed financial aspects of client contracts, including collecting fees and commissions in accordance with contractual terms

Sales Lead

Jump+
01.2023 - 04.2024
  • Spearhead the deployment and management of the sales team, ensuring their effectiveness and productivity
  • Successfully meet and exceed sales goals through strategic planning and team collaboration, consistently driving revenue growth
  • Facilitate the intake process for repairs, managing repair requests efficiently to minimize customer downtime
  • Proactively assess and address customer needs, providing exceptional service and tailored solutions to enhance their overall experience

Assistant Store Manager

Starbucks
01.2019 - 01.2023
  • Fostered a welcoming and positive environment for our diverse customer base
  • Strategically delegated tasks to team members based on their individual strengths, optimizing productivity
  • Set and tracked performance goals for staff, providing coaching and support to help them achieve these objectives
  • Implemented efficient workflow processes to minimize downtime and production gaps
  • Inspired and motivated employees to reach their maximum professional potential through ongoing support and recognition
  • Conducted comprehensive training sessions, focusing on company procedures, leading to enhanced staff performance
  • Expertly resolved conflicts and promoted a harmonious team environment
  • Managed workforce requirements, adjusting personnel levels and overtime as needed to meet changing conditions
  • Provided exceptional customer service by answering inquiries and offering personalized product recommendations

Assistant Director

Rainbow Mentors
01.2018 - 01.2019
  • Developed and executed innovative programming for youth, contributing to the establishment and growth of a non-profit organization
  • Trained and organized volunteers to ensure the delivery of high-quality youth programs adhering to organizational standards
  • Secured grants to secure funding for various youth programs
  • Provided therapeutic counseling services to both families and youth accessing our programs

Education

Community Service Worker - Therapeutic Counselling

Trios College
01.2018

Skills

  • Strong organizational skills
  • Time-management skills
  • Proficiency in cash management
  • Proficiency in point-of-sale transactions
  • Exceptional communication skills
  • Interpersonal skills
  • Ability to work independently
  • Ability to work as part of a team
  • Detail-oriented
  • Ability to handle multiple tasks simultaneously
  • Proven experience in supervising teams
  • Setting performance goals
  • Optimizing workflow
  • Achieving results

Accomplishments

  • Regularily recruit and train Drag performers for live, television, and film performance
  • Managed a team of 9 Models on the set of Sew Fierce(OUTtv) seasons 1&2
  • Successfully had clients casted as background on Fellow Travelers(Paramount+)
  • Successfully secured return feature roles for clients on Fellow Travelers(Paramount+)
  • Successfully submitted and secured background roles for clients on Glamorous(Netflix)

Certification

Emergency First Aid & CPR/AED level C

Languages

English
Native or Bilingual

Timeline

Sales Lead

Jump+
01.2023 - 04.2024

Model Talent Director

OUTtv
06.2022 - Current

Talent Manager

Diva Productions
01.2019 - Current

Assistant Store Manager

Starbucks
01.2019 - 01.2023

Assistant Director

Rainbow Mentors
01.2018 - 01.2019

Community Service Worker - Therapeutic Counselling

Trios College
JESSICA CAIRNS