Jessica Budzyk
Terrace
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Vallen
10.2023 - Current
- Responded to customer requests for products, services, and company information.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with outside sales representatives, and other departments to generate leads and close sales.
Security Sales Professional
Telus Communications
11.2018 - 06.2023
- Contacted new and existing customers and conducted face-to-face sales calls to discuss ways to meet needs through specific products and services.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Gathered data on materials, labor and equipment costs to determine total costs of projects. Presented quotes and finalized contracts to complete purchase agreements with customers.
- Developed and maintained courteous and effective working relationships.
Office Administrator
Graydon Security Systems
06.2014 - 11.2018
- Handled all incoming communications to office; in person, multiline telephone, email and fax.
- Managed customer accounts in Sage. Created work orders, billed and distributed invoices. Made collection calls and performed reporting functions for office.
- Oversaw appointment scheduling and itinerary coordination for both clients and technicians.
- Processed purchase orders, service contracts and financial reports.
- Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines.
- Handled day-to-day shipping and receiving, overseeing all inventory. Packed materials for upcoming scheduled jobs.
Business Owner
Chill Soda Shop
11.2014 - 11.2016
Education
Serving It Right
09.2023
Skills
- Inside and Outside Sales
- Quotas and Goals
- Professional Relationships
- Organization and Time Management
- Teamwork and Collaboration
- Proficient in MS Office, Sage & Salesforce
Timeline
Customer Service Representative
Vallen
10.2023 - Current
Security Sales Professional
Telus Communications
11.2018 - 06.2023
Business Owner
Chill Soda Shop
11.2014 - 11.2016
Office Administrator
Graydon Security Systems
06.2014 - 11.2018
Serving It Right
Similar Profiles
Vincence ZigartVincence Zigart
Courier Driver at VallenCourier Driver at Vallen
Richard BaxterRichard Baxter
Storeroom Attendant at VallenStoreroom Attendant at Vallen
Stephanie CordovaStephanie Cordova
Tool Crib Attendent at VallenTool Crib Attendent at Vallen