Jessica Brunal
Petaluma
Summary
Dynamic and attentive personal banker specializes in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers.
Overview
5
5
years of professional experience
Work History
Personal Banker
Wells Fargo
04.2021 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
Lead Teller
Wells Fargo
02.2019 - 04.2021
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Associate of Arts -
Santa Rosa Junior College
Santa Rosa, CA06.2019
Skills
- Relationship Building
- Branch operations
- Customer Service
- Customer Satisfaction
- Cash Handling
- Positive Attitude
- Relationship building and management
Timeline
Personal Banker
Wells Fargo
04.2021 - Current
Lead Teller
Wells Fargo
02.2019 - 04.2021
Associate of Arts -
Santa Rosa Junior College
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