Jessica Brown
Santa Barbara
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Highly developed understanding of Latin American and North American language and culture. Background includes translating in school and work environments to perform document and verbal translation projects.
Overview
18
18
years of professional experience
Work History
Account Executive
OSI Global
2022.01 - 2024.01
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Built relationships with customers and community to promote long term business growth.
- Traveled to trade shows in several countries, and visited customers at their offices.
- Spoke English and Spanish with customers.
Sales Executive
Data Hardware Depot Inc.
2016.08 - 2021.12
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
- Added customers to portfolio by making cold calls and going to trade shows in the U.S., Latin America and the Caribbean, using networking skills.
- Traveled and visited prospects and customers; took them out to lunch and dinner, brought them gifts and had more in-depth talks about present and future projects.
- Replied promptly to my customers' requests and needs which allowed me to establish long-term relationships with them.
- Followed up with customers after each sale, it was important to make sure they were satisfied.
- Spoke English and Spanish with customers.
Front Desk Receptionist
Four Seasons Biltmore
2016.05 - 2016.08
- Welcomed guests to front desk in a friendly manner, engaging in conversations while conducting check-in process.
- Explained the resort's policies and amenities, and provided geographic information about the property.
- Monitored incoming parties and prepared for special events.
- Attended all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Processed check-outs.
- Spoke English and Spanish with guests.
Manager's Assistant
Personal Products S.A.
2016.01 - 2016.03
- Worked closely with purchaser manager and sales executives to keep records current.
- Worked with accountant on debts, making realistic payment plans for vendors using Excel.
- Set up corporate meetings and other events, taking detailed notes that I would later report to my manager.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Spoke only Spanish.
In-Home Caretaker
Home-Business
2015.05 - 2015.12
- Made meals according to client's dietary requirements.
- Took care for patient's wounds by changing bandages.
- Went to doctor's appointment and communicated with doctor about patient's symptoms.
- Kept track of patient's progress and changing health conditions.
- Organized personal and professional calendars.
- Checked mail, shopped for groceries and handled bill payments.
- Administered medications in accordance with doctor's instructions.
- Spoke only English with patient.
Server
Pasta Shoppe
2014.04 - 2014.12
- Greeted customers and offered daily specials, answering any questions they may have.
- Processed payments.
- Managed opening and closing duties.
- Cleaned the area, counted the cash drawer and restocked items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Spoke English and Spanish with customers.
Sales Floor Associate
Victoria's Secret
2010.11 - 2012.05
- Processed payments in cashier position.
- Bagged, wrapped and packaged purchases.
- Took night shifts to restock shelves with latest merchandise, creating more attractive product displays.
- Processed merchandise returns and exchanges.
- Welcomed customers and offered to help locate items.
- Answered questions about current promotions.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Spoke English and Spanish with customers.
Catering Staff
Village Modern Foods
2010.09 - 2011.09
- Demonstrated knowledge of menu items and corresponding ingredients.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Provided friendly, courteous service to create memorable moments for guests.
- Spoke English and Spanish with customers.
Ice Cream Server
Cold Stone
2010.07 - 2010.12
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Spoke English and Spanish with customers.
Laboratory Associate
Hofarm
2010.01 - 2010.04
- Participated in lab meetings and project presentations.
- Performed routine equipment maintenance, minimizing downtime and optimizing instrument performance.
- Monitored and documented safety standards to verify compliance.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Spoke mostly Spanish.
Dance Teacher
Self Employed
2006.01 - 2010.01
- Created healthy and fun learning environment for all students by implementing class rules and promoting mutual respect and discipline.
- Helped clients set and achieve health and wellness goals.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
- Choreographed dances for different events.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Spoke mostly Spanish.
Education
Bachelor of Arts - International Relations
San Francisco State University
Remote05.2022
Bachelor of Arts - Global Studies
University of California of Santa Barbara
Santa Barbara, CAAssociate of Arts - Global Studies & Environmental Studies
Santa Barbara City College
Santa Barbara, CABachelor of Arts - Economics
Universidad Del Pacifico
Lima, Peru5 2010
High School Diploma -
Newton College
Lima, PeruSkills
- Languages: Fluent in English & Spanish / Intermediate French
- Flexible and Adaptable
- Social Perceptiveness
- Teamwork and Collaboration
- Strong relationships
- Interpersonal Skills
- Remote Office Availability
- Customer Relationships
Languages
Spanish, English
Native language
HOBBIES / INTERESTS
Raised in Latin America, my Peruvian mother taught me how to dance Salsa, and my North American father taught me the importance of exercising, both disciplines which are a core part of my life.
Aficionado about Neuroscience and Gestalt Therapy.
Timeline
Account Executive
OSI Global
2022.01 - 2024.01
Sales Executive
Data Hardware Depot Inc.
2016.08 - 2021.12
Front Desk Receptionist
Four Seasons Biltmore
2016.05 - 2016.08
Manager's Assistant
Personal Products S.A.
2016.01 - 2016.03
In-Home Caretaker
Home-Business
2015.05 - 2015.12
Server
Pasta Shoppe
2014.04 - 2014.12
Sales Floor Associate
Victoria's Secret
2010.11 - 2012.05
Catering Staff
Village Modern Foods
2010.09 - 2011.09
Ice Cream Server
Cold Stone
2010.07 - 2010.12
Laboratory Associate
Hofarm
2010.01 - 2010.04
Dance Teacher
Self Employed
2006.01 - 2010.01
Bachelor of Arts - International Relations
San Francisco State University
Bachelor of Arts - Global Studies
University of California of Santa Barbara
Associate of Arts - Global Studies & Environmental Studies
Santa Barbara City College
Bachelor of Arts - Economics
Universidad Del Pacifico
High School Diploma -
Newton College
Similar Profiles
Jessica BrownJessica Brown
Account Executive at OSI GlobalAccount Executive at OSI Global
John HahJohn Hah
Electrical Engineer at OSI Maritime SystemsElectrical Engineer at OSI Maritime Systems
Ryan RollinsRyan Rollins
Senior Consultant at OSI DigitalSenior Consultant at OSI Digital