JESSICA Brouillard
Winnipeg,Canada
Summary
Knowledgeable and detail-oriented Compensation Advisor with a strong background in compensation analysis and administration.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for successfully planning social events and activities that foster team work and camaraderie within the workforce.
Overview
21
21
years of professional experience
Work History
Compensation Advisor
Department of National Defence
07.2019 - Current
- Provide general advice/services and conduct research and analysis on compensation issues and/or entitlements to clients
- Examine, analyze and process compensation requests
- Apply findings of employee entitlements in accordance with federal and provincial regulations
- Explain and apply collective agreements, central agency directives and departmental policy
- Analyze data from a wide variety of sources to determine employee compensation
- Initiate pay actions resulting from appointments, transfers and/or retroactive pay adjustments such as implementation of collective agreements and classification conversions
- Input data and pay related changes into the Phoenix Pay System
Compensation Advisor
Department of National Defence
07.2019 - Current
- Provide general advice/services and conduct research and analysis on compensation issues and/or entitlements to clients
- Examine, analyze and process compensation requests
- Apply findings of employee entitlements in accordance with federal and provincial regulations
- Explain and apply collective agreements, central agency directives and departmental policy
- Analyze data from a wide variety of sources to determine employee compensation
- Initiate pay actions resulting from appointments, transfers and/or retroactive pay adjustments such as implementation of collective agreements and classification conversions
- Input data and pay related changes into the Phoenix Pay System
Client Service Representative
Payworks
09.2017 - 03.2019
- Process and aid in processing payroll and payroll services for clients
- Process tax forms
- Distribute, handle, and process highly confidential correspondences
- Answer corporate accounts queue calls and emails
- Daily use of Microsoft Excel and Outlook
Client Service Representative
Payworks
09.2017 - 03.2019
- Process and aid in processing payroll and payroll services for clients
- Process tax forms
- Distribute, handle, and process highly confidential correspondences
- Answer corporate accounts queue calls and emails
- Daily use of Microsoft Excel and Outlook
Treatment Co-Ordinator
Great Slave Dental Clinic
09.2016 - 08.2017
- Hire and train new employees
- Manage schedule and vacations of employees
- Manage employee’s group benefits program
- Delegate tasks and prioritize work for employee’s
Treatment Co-Ordinator
Great Slave Dental Clinic
09.2016 - 08.2017
- Hire and train new employees
- Manage schedule and vacations of employees
- Manage employee’s group benefits program
- Delegate tasks and prioritize work for employee’s
Reception/Office Administrator
Great Slave Dental
09.2015 - 08.2016
- Schedule and confirm dental appointments as necessary
- Prepare and send pre-authorizations and dental insurance claims both manually and electronically
- Filing of patient’s confidential charts/dental records
- Process and balance payments from patients and insurance providers
- Arrange parcel pick-ups and order office supplies
- Answer and respond to phone calls, messages, and emails accordingly
Reception/Office Administrator
Great Slave Dental
09.2015 - 08.2016
- Schedule and confirm dental appointments as necessary
- Prepare and send pre-authorizations and dental insurance claims both manually and electronically
- Filing of patient’s confidential charts/dental records
- Process and balance payments from patients and insurance providers
- Arrange parcel pick-ups and order office supplies
- Answer and respond to phone calls, messages, and emails accordingly
Client Services/Administrator
Johnston Group
11.2011 - 08.2015
- Prepare and distribute confidential correspondence to applicants with respect to medical and/or eligibility requirements
- Responsible for destroying classified documents when necessary
- Answering the Advisor Line and responding to inquiries in a timely manner via phone and e-mail
- Data entry using AS400
- Daily and extensive use of Microsoft Office Word
- Receive, approve, and electronically process administrative changes
- Manage hard copy records
- Distribute mail, faxes, e-mails within the department
Client Services/Administrator
Johnston Group
11.2011 - 08.2015
- Prepare and distribute confidential correspondence to applicants with respect to medical and/or eligibility requirements
- Responsible for destroying classified documents when necessary
- Answering the Advisor Line and responding to inquiries in a timely manner via phone and e-mail
- Data entry using AS400
- Daily and extensive use of Microsoft Office Word
- Receive, approve, and electronically process administrative changes
- Manage hard copy records
- Distribute mail, faxes, e-mails within the department
Reception/Administrative Support
Johnston Group
02.2010 - 11.2011
- Answer and direct phone calls
- Greeting and directing visitors/clients
- Organizing transportation for visiting clients
- Scheduling and coordinating meetings using IBM Notes for department heads and supervisors
- Open and send out mail correspondences
Reception/Administrative Support
Johnston Group
02.2010 - 11.2011
- Answer and direct phone calls
- Greeting and directing visitors/clients
- Organizing transportation for visiting clients
- Scheduling and coordinating meetings using IBM Notes for department heads and supervisors
- Open and send out mail correspondences
Customer Service/Supervisor
Sobeys Northdale
07.2004 - 02.2010
- Supervised 10 - 15 employees per shift
- Responsible for training and supervising new and existing employees
- Handled cash procedures, prepared bank deposits, and balanced registers
- Prepared daily break schedules
- Managed magazine and book orders for the store
Customer Service/Supervisor
Sobeys Northdale
07.2004 - 02.2010
- Supervised 10 - 15 employees per shift
- Responsible for training and supervising new and existing employees
- Handled cash procedures, prepared bank deposits, and balanced registers
- Prepared daily break schedules
- Managed magazine and book orders for the store
Education
Payroll Compliance & Legislation Course -
The Canadian Payroll Association
12.2017
High School Diploma - undefined
Miles Macdonell Collegiate
Winnipeg, MB06.2004
Skills
- Ability to multi-task
- Strong organizational skills
- Strong attention to detail
- High level of accuracy
- Confidentiality
- Teamwork
- Ability to work independently
- Delegation
- Extensive knowledge of office administration
- Ability to work efficiently in fast pace environments
- Benefits administration
- Payroll management
- Special event planning
- Recreational event planning
Timeline
Compensation Advisor
Department of National Defence
07.2019 - Current
Compensation Advisor
Department of National Defence
07.2019 - Current
Client Service Representative
Payworks
09.2017 - 03.2019
Client Service Representative
Payworks
09.2017 - 03.2019
Treatment Co-Ordinator
Great Slave Dental Clinic
09.2016 - 08.2017
Treatment Co-Ordinator
Great Slave Dental Clinic
09.2016 - 08.2017
Reception/Office Administrator
Great Slave Dental
09.2015 - 08.2016
Reception/Office Administrator
Great Slave Dental
09.2015 - 08.2016
Client Services/Administrator
Johnston Group
11.2011 - 08.2015
Client Services/Administrator
Johnston Group
11.2011 - 08.2015
Reception/Administrative Support
Johnston Group
02.2010 - 11.2011
Reception/Administrative Support
Johnston Group
02.2010 - 11.2011
Customer Service/Supervisor
Sobeys Northdale
07.2004 - 02.2010
Customer Service/Supervisor
Sobeys Northdale
07.2004 - 02.2010
High School Diploma - undefined
Miles Macdonell Collegiate
Payroll Compliance & Legislation Course -
The Canadian Payroll Association
Leadership Experience
- Board Member, Treasurer, Can You Imagine Inc. (Care-A-Lot), 2021-12-01, 2023-12-01, Work as a group to make decisions in the best interest of the center, Approving budgets, allocating funds, reviewing financial statements
- Social Committee - DND - HR-CIV, 17 Wing, Winnipeg, MB, 2019-09-01, 2023-12-01, Organize, decorate, schedule building wide events, Participate and facilitate fundraising ideas and events
- GCWCC Ambassador, HR-CIV, 17 Wing, Winnipeg, MB, 2019-09-01, 2019-12-01, Managed online and paper contributions for all HR-Civ employees, Submitted online payroll deductions for all civilian employees within 17 Wing, Organized and facilitated fundraising events within HR-Civ
- Social Committee Chair, Johnston Group, Winnipeg, MB, 2012-01-01, 2014-01-01, Responsible for event ticket distribution on behalf of Mr. Johnston, Organized, scheduled, and facilitated company based activities, Handling the collection and allotment of employee funds (I.e. Pay day pool)
- United Way Employee Campaign Chair, Johnston Group, Winnipeg, MB, 2012-01-01, 2014-01-01, Scheduled meetings, appearances, and guest speakers, Managed online and paper contributions for all company employees, Organized fundraising events throughout the year
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