Jessica Broekema
O'Flynn Weese LLP
27
years of professional experience
Results-oriented administrative coordinator with a strong background in operations and team building. Skilled in effective communication and professional correspondence, contributing to improved workflows and positive client experiences.
Work History
Administrative Client Coordinator
6 Months- Processed invoices promptly to enhance cash flow management in the organization.
- Managed high volume of incoming calls, addressing inquiries and resolving issues promptly to maintain positive client relationships.
- Served as primary point of contact for clients, promptly addressing inquiries and providing essential information on company services.
Chiropractic Assistant/Lead Front Desk Receptionist
3 Years 2 Months- Managed patient scheduling, optimizing clinic workflow and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Facilitated welcoming clinic environment, contributing to positive patient experiences through attentive service.
- Streamlined billing processes for increased accuracy in patient invoicing, enhancing financial operations.
Executive Administrative Assistant
3 Years 5 Months- Prepared detailed reports and presentations for leadership, supporting strategic decision-making initiatives.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Assistant Manager
1 Year 2 Months- Led team in achieving sales targets through effective floor management and customer engagement strategies.
- Trained and mentored new staff on operational procedures, promoting a culture of continuous improvement and teamwork.
- Analyzed sales data to identify trends, informing merchandising decisions and promotional strategies for seasonal launches.
- Streamlined inventory processes, enhancing stock accuracy and reducing discrepancies across multiple locations.
Manager
3 Years 7 Months- Developed and implemented operational strategies to improve overall productivity.
- Managed inventory control processes to reduce waste and optimize resource allocation.
- Led production team to enhance workflow efficiency and quality standards.
- Trained and mentored staff on best practices in confectionery production techniques.
Assistant Store Team Leader
3 Years 7 Months- Trained and mentored staff on product knowledge, customer service standards, and sales techniques.
- Developed and implemented merchandising strategies to enhance product visibility and increase sales.
- Analyzed sales data to identify trends, optimize inventory levels, and improve stock management processes.
Education
High School Diploma
- Honour Roll, 1999
Graduate Certificate - Chiropractic Assistant
Graduate Certificate - Interior Design
Certificate - Windows XP & Introduction To Computers
Skills
Administrative operations
Service management
Effective communication
Invoice processing
Multitasking management
Customer relationship management
Team building
Timeline
Administrative Client Coordinator
O'Flynn Weese LLP
02.2026 - CurrentRead More
Chiropractic Assistant/Lead Front Desk Receptionist
Chiropractic Generation
12.2022 - 02.2026Read More
Executive Administrative Assistant
QYFC/Quinte Youth Unlimited
11.2007 - 04.2011Read More
Assistant Manager
Garage Clothing
09.2006 - 11.2007Read More
Manager
Sugar Mountain Confectionery Company
02.2003 - 09.2006Read More
Assistant Store Team Leader
La Senza
07.1999 - 02.2003Read More
Inside Out
Graduate Certificate from Chiropractic Assistant
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Quinte Secondary School
High School Diploma
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Sheffield School
Graduate Certificate from Interior Design
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Loyalist College of Applied Arts And Technology
Certificate from Windows XP & Introduction To Computers
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