Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Broatch

Kitchener,ON

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

7
7
years of professional experience

Work History

Forklift Operator / Order Picker

Metro Supply Chain
01.2024 - Current
  • Responsible for quickly and accurately fulfilling multiple store orders at one time to meet daily KPIs
  • Trained in company receiving procedures, reporting to Inventory Supervisor; responsible for manually breaking down mixed product skids, and systematically receiving all product into the warehouse
  • Assisted in in the relocation of warehouse from Mississauga to Elora, Ontario
  • Awarded ‘Q1 “Our Team” Star’ for performance and role in training 12 new associates

Cashier

Loblaw Companies
08.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Order Selector

The TDL Group
10.2022 - 06.2023
  • Responsible for quickly and accurately fulfilling multiple store orders at one time to meet daily KPIs
  • Picked product at ambient, fridge, and and freezer temperatures
  • Followed all required Safe Food Handling procedures
  • Ensured proper inventory management through consistent communication with supervisors and warehouse team members.

Retail Keyholder / Coordinator

Winners TJX
10.2020 - 10.2022
  • Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
  • Participated in regular team meetings to discuss performance metrics, set goals, identify areas for improvement and share best practices.
  • Assisted store management in achieving sales targets through effective merchandising strategies and staff training.

Retail Operations Assistant for North America

Mountain Warehouse
09.2017 - 08.2018
  • Coordinated with the Retail Operations team based in London, England and distribution center based in Mississauga, Ontario to manage shipment schedules for 43 North American stores
  • Maintained close relations with various supply vendors to ensure best value on all ordered supplies; approved and forwarded invoices for purchased product to Accounts Payable department
  • Implemented a Google-based supply order tracker that reduced store ordering errors and increased efficiency, as well as increasing warehouse inventory accuracy and reduced time lost due to inventory investigations
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

Education

No Degree - Pre-Health Sciences

Fanshawe College of Applied Arts And Technology
London, ON
04.2017

Skills

  • Shipping and receiving

  • Teamwork and Collaboration

  • Punctual and Reliable

  • Mentoring and Coaching

  • First Aid Certified

  • Critical Thinking

  • Problem Solving

  • Attention to Detail

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Forklift Operator / Order Picker

Metro Supply Chain
01.2024 - Current

Cashier

Loblaw Companies
08.2023 - Current

Order Selector

The TDL Group
10.2022 - 06.2023

Retail Keyholder / Coordinator

Winners TJX
10.2020 - 10.2022

Retail Operations Assistant for North America

Mountain Warehouse
09.2017 - 08.2018

No Degree - Pre-Health Sciences

Fanshawe College of Applied Arts And Technology

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Jessica Broatch