Jessica Breanne
Summary
Dynamic and results-driven individual with strong communication, problem-solving, and multitasking skills. Seeking an entry-level position in a fast-paced and customer-focused environment to utilize these skills and drive success. Committed to continuous learning, self-improvement, and actively contributing to team objectives. Demonstrated ability to deliver exceptional service and effectively handle multiple responsibilities under pressure.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Crew Member
Wendy's
07.2024 - 12.2024
- Customer Service - Friendly and helpful attitude toward customers
- Restock supplies like napkins, cups, and condiments
- Handle customer complaints and ensure a positive experience
- Prepare and assemble food like burgers, fries, and salads
Ticket Seller
Canada National Exhibition
08.2024 - 09.2024
- Applied strong communication skills to explain ticket options, event details, and special promotions, resulting in an upsell rate of 15%
- Addressed customer concerns such as lost tickets or seating issues, resolving conflicts calmly and ensuring customer retention
- Managed over 150 ticket transactions daily, ensuring an efficient and pleasant purchasing experience for all customers
Food and Beverage Server
Canada's Wonderland
05.2023 - 10.2023
- Take customer orders and answer questions about menu items
- Prepare and serve food & beverages quickly and accurately
- Handle guest concerns and provide excellent customer service
- Communication - Clearly takes orders and explains menu items
- Adaptability - Stays calm and adjusts to busy crowds and long shifts
Sales Advisor
H&M
06.2022 - 05.2023
- Restock shelves and organize clothing displays
- Keep fitting rooms clean and return items to the floor
- Maintain cleanliness in the store and follow safety guidelines
- Cash Handling - Uses the register and processes payments accurately
- Time Management - Stays productive during busy shifts
Newspaper Delivery
Durham Region
08.2019 - 05.2020
- Managed daily routes efficiently, consistently meeting strict delivery schedules
- Maintained a high level of physical stamina and discipline, developing strong time management and self-motivation skills
Education
Secondary School - Forensic Science
Pine Ridge Secondary School
Pickering, Ontario 09.2021 - Current
Skills
Multitasking and organization
Safe food handling
Problem-solving
Cleaning
Cash handling
Flexible schedule
Customer needs assessment
Timeline
Ticket Seller
Canada National Exhibition
08.2024 - 09.2024
Crew Member
Wendy's
07.2024 - 12.2024
Food and Beverage Server
Canada's Wonderland
05.2023 - 10.2023
Sales Advisor
H&M
06.2022 - 05.2023
Secondary School - Forensic Science
Pine Ridge Secondary School
09.2021 - Current
Newspaper Delivery
Durham Region
08.2019 - 05.2020
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