Jessica Blanchette
Ste. Anne,Canada
Summary
Energetic and dependable professional with strong ability to manage administrative tasks and support healthcare teams. Well-versed in medical terminology and patient scheduling, ensuring smooth clinic operations. Committed to enhancing patient experiences through effective communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
WELL Health Medical
12.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Use Accuro to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Medical Office Assistant
Misericordia Health Centre / Sleep Disorder Centre
11.2022 - 12.2022
- Data Entry
- Checking in patients
- Scanning and uploading documents
- Proficient in ACCURO EMR
- Filing of documents
Pump Attendant / Kitchen Cook
Freedom Foods - Co op
08.2019 - 03.2020
- Greeting customers
- Answering phones
- Food preparation
- Cleaning of work station
- Closing of POS system
- Cash handling
Administrative Assistant
Upper Edge Property Management
01.2020 - 01.2020
- Answering / directing phone calls to appropriate staff
- Responding to emails
- Letter preparation
- Filing of confidential documents
- Problem solving
- Handling payments
Education
Certificate - Medical Office Assistant
Robertson College
Winnipeg11-2022
Certificate - Administrative Office Assistant
Robertson College
Winnipeg01-2020
High School Diploma -
Vincent Massey Collegiate
Winnipeg06-2015
Skills
- Electronic medical records
- Patient scheduling
- Medical billing
- HIPAA compliance
- Data entry
- Customer service
- Office administration
- Document management
- Conflict resolution
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Multitasking and organization
- Computer skills
- Medical reception
- Medical terminology
- Managing patient records
- Phone and email etiquette
- Appointment management
- Patient care
- Appointment scheduling
- Medical procedures
- Patient referrals
- Workload management
- Flexible schedule
- Patient demographics
- Bookkeeping
- EMR software
- Coding procedures
- Biohazard waste disposal
- Cleaning and sanitizing
- Data confidentiality
Languages
English
Timeline
Medical Office Assistant
WELL Health Medical
12.2024 - Current
Medical Office Assistant
Misericordia Health Centre / Sleep Disorder Centre
11.2022 - 12.2022
Administrative Assistant
Upper Edge Property Management
01.2020 - 01.2020
Pump Attendant / Kitchen Cook
Freedom Foods - Co op
08.2019 - 03.2020
Certificate - Medical Office Assistant
Robertson College
Certificate - Administrative Office Assistant
Robertson College
High School Diploma -
Vincent Massey Collegiate
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