Jessica Birkholz
Winnipeg,Manitoba
Summary
Demonstrated expertise in relationship building and conflict resolution, with a strong focus on compliance and thorough background checks. Proven ability to create positive environments while managing time and resources efficiently. Bilingual and adaptable, excelling in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Human Resources Hiring Coordinator
Services Beyond Support
Winnipeg, Canada
07.2022 - 02.2024
- Receiving and responding to phone calls and emails accordingly.
- Screening background checks on prospective hires according to HR guidelines, such as child and adult abuse checks, police record checks, driver's licenses, abstracts, and CPR certificates.
- Conducted interviews that outline the roles of the position, and obtaining signatures on necessary documents.
- Collaborated with team members to streamline onboarding procedures for new hires.
- Provided support throughout the entire recruitment cycle; from sourcing through onboarding.
- Assisted with the onboarding process by providing new hire orientation materials and placement.
Specialized Group Home Manager
Dakota Ojibway Child and Family
Winnipeg, Canada
10.2020 - 10.2022
- Ensuring the health and welfare of every child.
- Transporting the children to school, health related appointments and family visits.
- Conducted weekly household shopping.
- Maintained a cleanly, sanitized living and working space for children and staff.
- Distributing and refilling medication.
- Supervised staff to ensure adherence to policies and procedures.
- Facilitated communication between families, staff, and external agencies.
- Oversaw budgeting and resource allocation for home activities.
- Implemented safety protocols to maintain a secure environment.
- Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
- Adhered strictly to confidentiality guidelines regarding client information at all times.
- Ensured that all necessary safety protocols were followed while providing care in the home environment.
Support Worker
Services Beyond Support
Winnipeg, Canada
03.2018 - 09.2020
- Assisted with daily living activities and personal hygiene needs.
- Ensure the safety of the youth in my care.
- Prepared day-to-day schedules for activities to do while in the homes.
- I utilized my vehicle to facilitate attendance at medical appointments, therapy sessions, activities, or recreational pursuits.
- Cooking, cleaning, medication distribution, bag and room checks to ensure following safety protocols, updating required information during shift, and documenting end-of-the-day reports.
Registered Dental Assistant
St.Vital Dental
Winnipeg, Canada
10.2019 - 03.2020
- Provided chairside assistance during dental procedures of all types.
- Greeting patients and taking necessary radiographs in regard to their chief complaint, with both digital and developing radiographic images.
- Provided efficient note documents while working with the software, Dentrix.
- Educated patients on oral hygiene and post-treatment care instructions.
- Sterilized instruments and maintained cleanliness of the clinical environment consistently.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Fabricated provisional crowns, bleaching trays and custom impression trays from alginate impressions or stone casts when necessary.
Education
Part-time student -
University of Winnipeg
Winnipeg, MB04.2025
Registered Dental Assistant Certificate - Registered Dental Assistant
University College of The North
The Pas, MB06.2017
Bachelor of Arts with Nursing intent - Year 1
University College of the North
The Pas, MB04.2015
Provincial High School Diploma -
M.B.C.I
The Pas, MB06.2009
Skills
- Problem-solving skills
- Attention to detail
- Relationship management
- Adaptability
- Document organization
- Punctuality
- Conflict resolution
- Patient care
- Bilingual
References
References available upon request.
Timeline
Human Resources Hiring Coordinator
Services Beyond Support
07.2022 - 02.2024
Specialized Group Home Manager
Dakota Ojibway Child and Family
10.2020 - 10.2022
Registered Dental Assistant
St.Vital Dental
10.2019 - 03.2020
Support Worker
Services Beyond Support
03.2018 - 09.2020
Part-time student -
University of Winnipeg
Registered Dental Assistant Certificate - Registered Dental Assistant
University College of The North
Bachelor of Arts with Nursing intent - Year 1
University College of the North
Provincial High School Diploma -
M.B.C.I