Summary
Overview
Work History
Education
Skills
References
Timeline
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Jessica Balbuena

Hemet

Summary

Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

14
14
years of professional experience

Work History

Phlebotomy Technician

Quest Diagnostics
Hemet
09.2020 - 10.2024
  • Performed venipuncture and skin puncture on patients of all ages.
  • Collected blood samples in a safe and sanitary manner according to established procedures.
  • Labeled specimen containers with patient information accurately and legibly.
  • Ensured cleanliness and organization of workstations and equipment.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified patient identification prior to collection of specimens using two forms of ID verification.
  • Obtained specimens from adults, children, and infants for laboratory tests.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

Lab Assistant

Temecula Valley Hospital
Temecula
08.2019 - 09.2019
  • Assisted in preparing and processing laboratory specimens for analysis.
  • Collaborated with medical staff to ensure accurate test results and timely delivery.
  • Collected blood samples using proper techniques and safety protocols.
  • Provided compassionate care to patients, addressing concerns during procedures.
  • Verified patient information prior to specimen collection.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Care Assistant-Temp

Arrowhead Regional Medical Center
San Bernardino
06.2019 - 07.2019
  • Maintained a safe and clean environment for clients at all times.
  • Prepared examination rooms for patient visits and procedures.
  • Scheduled patient appointments and managed follow-up calls.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Collected samples from patients for laboratory testing purposes.

Volunteer

Life Stream Inc
Murrieta
02.2019 - 06.2019
  • Interact with donor to make sure they are feeling well.
  • Maintain cleanliness of the rest area.
  • Ensure refrigerator and freezer are fully stocked with cold cloths and ice packs for donors.
  • Provide any giveaway promos for that day.
  • Provide donor with a next-date sticker so they are informed of the next time they can donate with a date stamp.
  • Thank donor for making a life saving donation.

Medical Assistant-Extern

Perris valley Physicians
Perris
09.2010 - 10.2010
  • Ensured cleanliness and organization of examination rooms and medical supplies.
  • Supported front office functions, including answering phones and greeting patients.
  • Assisted physicians with patient care, including taking vital signs and medical histories.
  • Escorted patients to examination rooms and documented medical histories.
  • Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
  • Ensured all documents were properly filled out prior to patient leaving office.

Education

Certificate - Phlebotomy

Complete Phlebotomy Training, Inc.
Sun City, CA
06-2018

Certificate - Medical Assistant

Everest College
San Bernardino, CA
01-2010

High School Diploma -

Paloma Valley High School
Menifee, CA
06-2009

Skills

  • Blood sample collection
  • Specimen labeling
  • Patient identification verification
  • Bilingual fluency in both Spanish and English
  • Venipuncture techniques
  • Centrifugation procedures
  • Patient care
  • Data entry
  • Attention to detail
  • Effective communication
  • Compassionate patient interaction
  • Organizational skills
  • Sample and specimen collection

References

References available upon request.

Timeline

Phlebotomy Technician

Quest Diagnostics
09.2020 - 10.2024

Lab Assistant

Temecula Valley Hospital
08.2019 - 09.2019

Care Assistant-Temp

Arrowhead Regional Medical Center
06.2019 - 07.2019

Volunteer

Life Stream Inc
02.2019 - 06.2019

Medical Assistant-Extern

Perris valley Physicians
09.2010 - 10.2010

Certificate - Phlebotomy

Complete Phlebotomy Training, Inc.

Certificate - Medical Assistant

Everest College

High School Diploma -

Paloma Valley High School

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