Jessica Baker
San Andreas
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EPIC charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction.
Overview
21
21
years of professional experience
Work History
Interim E.D. Assistant Nurse Manager
Sutter Amador Hospital
06.2022 - Current
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
Emergency Department Charge Nurse
Sutter Amador Hospital
07.2018 - 06.2022
- Enhanced team cohesion by establishing open lines of communication among staff members, promoting collaboration, and encouraging constructive feedback from all team members.
- Proactively addressed potential conflicts among staff members by fostering a collaborative work environment and promoting open dialogue to resolve issues effectively.
- Increased patient satisfaction scores by fostering a positive environment for patients and their families, addressing concerns promptly, and ensuring quality care.
- Managed high-stress situations effectively, providing leadership during critical incidents and medical emergencies.
- Enhanced patient care by implementing evidence-based nursing practices and protocols in the Emergency Department.
RN, ICU
Mark Twain Medical Center
04.2016 - 07.2018
- Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.
- Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
- Enhanced patient safety by diligently monitoring vital signs, identifying early warning signs of complications, and taking prompt action in emergent situations.
- Promoted a culture of safety within the ICU by adhering to established protocols, reporting potential hazards, and participating in regular safety drills.
RN, PACU
Mark Twain Medical Center
03.2014 - 04.2016
- Enhanced patient recovery by consistently monitoring and assessing post-operative vital signs.
- Streamlined handoff procedures by efficiently communicating pertinent information to the next shift''s staff.
- Maintained accurate documentation of patient medical records, ensuring compliance with hospital policies and regulatory standards.
- Contributed to quality improvement efforts by identifying areas for process enhancements and implementing evidence-based solutions in the PACU unit.
Cancer Center Charge Nurse
Mark Twain Medical Center
12.2012 - 03.2014
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
RN, ICU
Mark Twain Medical Center
10.2009 - 12.2012
- Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.
- Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
- Enhanced patient safety by diligently monitoring vital signs, identifying early warning signs of complications, and taking prompt action in emergent situations.
- Promoted a culture of safety within the ICU by adhering to established protocols, reporting potential hazards, and participating in regular safety drills.
- Improved pain management for critically ill patients by assessing pain levels, recommending appropriate interventions, and monitoring effectiveness of chosen treatments.
- Contributed to efficient care coordination by collaborating with case managers, social workers, and other support staff to ensure timely patient discharges and smooth transitions between care settings.
Med/Surg RN
Mark Twain Medical Center
06.2009 - 10.2009
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
ED Technician
Mark Twain Medical Center
07.2003 - 06.2009
- Ensured patient safety with strict adherence to infection control protocols and proper use of personal protective equipment.
- Developed interpersonal rapport with patients from diverse backgrounds while maintaining empathy and professionalism throughout their stay.
- Expedited patient flow through the ED by effectively managing caseloads, anticipating needs, and allocating resources accordingly.
- Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
- Reduced wait times for laboratory results by efficiently collecting blood samples using proper venipuncture technique.
Education
Associate of Science - Nursing
San Joaquin Delta College
Stockton, CA05.2009
Skills
- Ethical Practice
- Staff Development
- Quality Improvement
- Care Coordination
- Clinical Leadership
Timeline
Interim E.D. Assistant Nurse Manager
Sutter Amador Hospital
06.2022 - Current
Emergency Department Charge Nurse
Sutter Amador Hospital
07.2018 - 06.2022
RN, ICU
Mark Twain Medical Center
04.2016 - 07.2018
RN, PACU
Mark Twain Medical Center
03.2014 - 04.2016
Cancer Center Charge Nurse
Mark Twain Medical Center
12.2012 - 03.2014
RN, ICU
Mark Twain Medical Center
10.2009 - 12.2012
Med/Surg RN
Mark Twain Medical Center
06.2009 - 10.2009
ED Technician
Mark Twain Medical Center
07.2003 - 06.2009
Associate of Science - Nursing
San Joaquin Delta College
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