Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Andrade

Riverside

Summary

Experienced dental receptionist with a strong background in providing detailed customer service and scheduling support. Skilled at serving as a liaison between patients, dentists, and insurance providers, ensuring accurate coding and effective management of coverage plans. Organized and efficient in handling administrative tasks to streamline office operations and enhance the overall patient experience.

Overview

5
5
years of professional experience

Work History

Team Leader

Burger King
10.2020 - 03.2021
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Loader

UPS
03.2021 - 05.2021
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.

Team Leader

Burger King
05.2021 - 12.2021
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Receptionist

Dental Associates of Corona
12.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Verified insurances when needed.
  • Hygiene treatment coordinator

Education

High School Diploma -

Wilmer Amina Carter High School
Rialto, CA
06.2008

Medical Assistant Program - Medical Assistant

American Career College
Ontario, CA
05.2011

Skills

  • Client support
  • Issue resolution
  • Safety
  • Organization
  • Multitasking
  • Fast paced
  • Customer service
  • Telephone etiquette
  • Data entry

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Dental Associates of Corona
12.2021 - Current

Team Leader

Burger King
05.2021 - 12.2021

Loader

UPS
03.2021 - 05.2021

Team Leader

Burger King
10.2020 - 03.2021

Medical Assistant Program - Medical Assistant

American Career College

High School Diploma -

Wilmer Amina Carter High School

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Jessica Andrade