Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Allain

Cap-Pele,NB

Summary

Dynamic and detail-oriented professional with extensive experience in client relations and reception management at Chiro Plus Dieppe. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in appointment setting and document digitization, ensuring efficient operations and a welcoming environment for all visitors.

Overview

19
19
years of professional experience

Work History

Receptionist Administrator

Chiro Plus Dieppe
03.2020 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Server

St Hubert
03.2015 - 11.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier Team Lead

Mcdonalds
01.2007 - 03.2015
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Oulton College
Moncton
06-2013

Skills

  • Reception management
  • File organization
  • Document scanning and digitization
  • Appointment setting
  • Client relations

Languages

French
Full Professional
English
Professional Working

Timeline

Receptionist Administrator

Chiro Plus Dieppe
03.2020 - Current

Server

St Hubert
03.2015 - 11.2020

Cashier Team Lead

Mcdonalds
01.2007 - 03.2015

High School Diploma -

Oulton College
Jessica Allain