Proven professional with a track record of enhancing customer loyalty and streamlining processes at SMILE COMMUNICATIONS NIG. Leveraged excellent communication and computer skills to resolve high-stress situations and improve service delivery. Demonstrated a friendly, positive attitude, fostering teamwork and collaboration. Achieved significant improvements in customer satisfaction and retention.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.