Jessica Afortude
Toronto,Canada
Summary
Highly motivated and resourceful individual with a strong background in customer service, excellent communication skills, and extensive warehouse experience. Possesses the necessary skills and attributes to effectively achieve targets in this role. Dedicated team player with a proven track record of delivering proficient excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Toys R Us Canada
04.2024 - Current
- Operated cash registers, ensured store cleanliness and guided customers to products.
Customer service Representative
Toronto Transit Commission
06.2023 - Current
- Guided customers in selecting routes and addressing inquiries.
Cashier/Customer Service
Shoppers drug mart
01.2022 - 08.2022
- Oversee and ensure sound financial practices
- Responsible for daily cash collection
- Responsible for lottery services
Cashier/Customer Service
African freshness superstore
02.2020 - 12.2021
- Handled daily cash receipts and ensured accurate accounting.
- Confirmed all products have proper price labels.
- Handled customer concerns ensuring timely adjustments.
- Delivered outstanding customer service consistently.
Education
College diploma - Business Human Resources
Centennial college
Scarborough, ON12.2023
Skills
- Time Management
- Point of sales(POS)
- Cash handling
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
Languages
English
Native or Bilingual
Certification
Microsoft office specialist- Office word 2016
Timeline
Sales Associate
Toys R Us Canada
04.2024 - Current
Customer service Representative
Toronto Transit Commission
06.2023 - Current
Cashier/Customer Service
Shoppers drug mart
01.2022 - 08.2022
Cashier/Customer Service
African freshness superstore
02.2020 - 12.2021
College diploma - Business Human Resources
Centennial college
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