Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Phillips

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Transaxle
05.2018 - 03.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Fashion Associate

Walmart
08.2014 - 07.2016
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
  • Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
  • Processed transactions accurately, handling cash and credit card payments with attention to detail.

Truck Shop Associate

Team Logistics
07.2011 - 08.2014
  • Contributed to a safe and welcoming store atmosphere by promptly addressing any safety concerns or hazards on the sales floor.
  • Optimized store operations by assisting with opening/closing procedures as well as daily cleaning tasks when necessary.
  • general help around shop


Education

High School Diploma -

Grand River
Kitchener
01-2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management

Languages

English

Timeline

Delivery Driver

Transaxle
05.2018 - 03.2021

Fashion Associate

Walmart
08.2014 - 07.2016

Truck Shop Associate

Team Logistics
07.2011 - 08.2014

High School Diploma -

Grand River

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Jessica Phillips