JESSEY OKAFOR
VANCOUVER,British Columbia
Summary
A reliable cost optimization, supply chain and operations management skills, managing schedules, coordinating resources efficiently, excellent customer service and business relationships approach, while deploying people orientated strategies in achieving results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tenant Support Worker (Life Skills)
Lookout Housing And Health Society
03.2023 - Current
- Provided guidance and support to clients in developing independent living skills.
- Instructed clients on topics such as budgeting, grocery shopping, nutrition, cooking, cleaning, laundry care and home maintenance.
- Collaborated with other staff members to ensure quality services were provided to each client.
- Actively listened to concerns expressed by clients in order to provide appropriate feedback and assistance.
- Developed and implemented recreational activities aimed at promoting positive relationships among clients.
- Maintained a safe environment by monitoring behavior of clients while providing appropriate interventions when needed.
Operations/Business Development Executive
Lozenge Global Services Ltd
06.2016 - 12.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Identified potential clients, built relationships, and negotiated contracts.
- Increased profitability and revenue by generating and negotiating a contracts valued over $300,000.
- Solved complex incidents and problems impacting management and business direction.
- Reduced processes that impact service delivery efficiency.
Education
MBA - Business Administration
University Canada West
Vancouver, BC12.2022
Post Graduate Diploma - Shipping And Transport Management
Maritime Academy Of Nigeria
Oron, Akwa Ibom State, Nigeria10.2015
Bachelor of Science - Economics
Imo State University
Owerri, Imo State, Nigeria12.2010
Skills
- Health and Safety Compliance
- Team Collaboration
- Materials Procurement
- Decision-Making
- Project Management
- Sales and Marketing
Languages
English
Full Professional
Igbo
Full Professional
Certification
- Supply Chain and Logistics Management Certification
- Certificate in Mental Health First Aid (MHFA-Basic)
- Standard First Aid With CPR/AED Level C
- Affiliate Member Chartered Institute of Logistics and Transport (CILT, Nigeria)
- Proficiency Certificate in Management (NIM)
Timeline
Tenant Support Worker (Life Skills)
Lookout Housing And Health Society
03.2023 - Current
Operations/Business Development Executive
Lozenge Global Services Ltd
06.2016 - 12.2022
MBA - Business Administration
University Canada West
Post Graduate Diploma - Shipping And Transport Management
Maritime Academy Of Nigeria
Bachelor of Science - Economics
Imo State University
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