Jessenia Carrillo
Riverside
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Dental Assistant
Perris Modern Dentistry
Perris
07.2025 - Current
- Assisted dentists during procedures, ensuring instruments were ready and organized.
- Prepared treatment rooms, maintaining cleanliness and proper setup for patient care.
- Educated patients on oral hygiene practices and post-treatment care instructions, promoting better health outcomes.
- Took dental x-rays, following safety protocols to ensure patient comfort and protection.
- Sterilized instruments, ensuring compliance with health regulations and maintaining a safe environment for patient care.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Call Center Representative
Inner data services
Riverside
06.2022 - 06.2024
- Managed customer inquiries and resolved issues through effective communication.
- Collaborated with team members to improve call handling processes and workflows.
- Provided product information and support to enhance customer experience.
- Handled escalated calls, ensuring customer satisfaction during complex situations.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Receptionist
Ascena Retail
Rialto
09.2019 - 04.2021
- Greeted customers warmly, creating a welcoming atmosphere at Ascena Retail.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments and maintained organized calendars for team members.
Education
Dental Assistant Certification - Dental Assistant Training
UEI College
Riverside, CA 09.2024 - 06.2025
Skills
- Dental x-ray techniques
- Digital X-ray proficiency
- Dental impressions
- Instrument sterilization
- Dental procedure preparation
- Temporary crowns
- Patient care
- Phone etiquette
- Effective communication
Languages
Spanish
Native/ Bilingual
Timeline
Dental Assistant
Perris Modern Dentistry
07.2025 - Current
Dental Assistant Certification - Dental Assistant Training
UEI College
09.2024 - 06.2025
Call Center Representative
Inner data services
06.2022 - 06.2024
Receptionist
Ascena Retail
09.2019 - 04.2021