Jessee Mungai
Summary
Skilled Business Development leader offering over 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
21
21
years of professional experience
Work History
Senior Business Development Manager
Prime Bank Ltd
08.2016 - 04.2023
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
General Manager
Kenya Golf Union
03.2010 - 07.2016
- Coordination of all subsidiary bodies of KGU- GTF, JGF, KLGU & KOGL.
- Managed budget implementations, employee evaluations, and contract details.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Golf Development & Marketing/Admin Manager
Muthaiga Golf Club
02.2007 - 01.2010
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Golf Development & Administration Manager
Sigona Golf Club
01.2003 - 01.2006
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Lecturer
Kenya Institute of Freight and Management Courses
02.2002 - 12.2002
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Selected and designed lesson plans and curriculum to meet academic objectives.
Education
MBA - Strategic Management
Nairobi University
Nairobi, Kenya12.2014
Bachelor of Arts - Education
Nairobi University
Nairobi, Kenya12.2002
Skills
- Team Leadership
- Customer Service
- Negotiations
- Administration
- Business development and planning
- Strategic Planning
- Decision-Making
- Relationship building and management
- Client Relationship Building
- Business Development
Accomplishments
- Brought in 300 new credit card customers in 2017 with a total value of $ 162,000.
- Created Bank On Wheels Product, resulting in additional 30 cash rich customers.
- Won the Best Managed Sports Organization in Kenya during the SOYA awards.
- Supervised team of 20 staff members.
Languages
English
Full Professional
Swahili
Full Professional
Affiliations
- Member, Kenya Golf Union
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Business Development Manager
Prime Bank Ltd
08.2016 - 04.2023
General Manager
Kenya Golf Union
03.2010 - 07.2016
Golf Development & Marketing/Admin Manager
Muthaiga Golf Club
02.2007 - 01.2010
Golf Development & Administration Manager
Sigona Golf Club
01.2003 - 01.2006
Lecturer
Kenya Institute of Freight and Management Courses
02.2002 - 12.2002
MBA - Strategic Management
Nairobi University
Bachelor of Arts - Education
Nairobi University
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