Coordinated security guards to meet the needs of the Lounge
Completed documentation for incidents as needed
Performed Door Check Ins, Searches and Pat Downs
Provided VIP and Customized security according to needs.
George Richards Sales Associate
George Richards Big & Tall
Kelowna, BC
08.2023 - 05.2024
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Marry Janes Sales Associate
MaryJanes Headquarters
West Kelowna, BC
06.2022 - 07.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Security
Sapphire Nightclub
Kelowna, B.C.
01.2015 - 12.2019
Provide VIP and crowd control Security
Monitored alcohol consumption and responded accordingly
Communicates effectively with aggressive patrons.
Skills
10 years in the security industry
Certified Selling It Right - exp: 2026
Excellent at deescalating challenging and aggressive situations
Works well independently, as well as part of a team
Excellent communication skills with a diverse population
2 years in retail
Previous on floor sales experience
Exceptional customer service
Cash Handling
Key holder
Volunteer Experience
Ki-Low-Na Friendship Society, General Volunteer, Kelowna, BC, 01/01/11, 12/31/14, Participated in set-up, clean-up and decorating for functions and special events, Kitchen prep and clean-up, Bussed and maintained the dining area throughout functions
References
Dallas Bolton, Previous Supervisor, Cheetah's Show Lounge, (778) 214-3607
Tony Racano, Co-Owner, Sapphire Night Club, (250)-317-5537
Aaron Gunnar Peterson, General Manager, Mary Janes, (250)-317-0757