Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse Vang

Merced

Summary

Energetically leveraged strong work ethic and attention to detail at SIG, enhancing machine operation efficiency and team collaboration. Excelled in maintaining workplace safety and demonstrated exceptional machinery operation skills, significantly contributing to operational excellence and customer satisfaction. Achieved notable improvements in quality control and productivity, underscoring a commitment to excellence and teamwork.

Overview

7
7
years of professional experience

Work History

Machine Operator

SIG
02.2021 - Current
  • Perform essential duties as an 'Operator 1 - Entry' including the ability to visually inspect, remove, and pack bags systematically into boxes.
  • Supply area with needed product, equipment, fitments, and other supplies to ensure no down time on the Automated Bag Making machines.
  • Requisition materials from the warehouse.
  • Understand and perform appropriate Quality Control Plan as required.
  • Issue and return materials, record production, print labels, and perform all other Virtual Client transactions in BaaN inventory system, as needed by the ABM department such as ops complete and lot look up.
  • Setup inspection areas as needed.
  • Respond to minor spout and tap feed issues to restart machine.
  • Move materials from work site to staging area after inspection has been completed.
  • Follow all 5S expectations to ensure a clean and safe floor. The concept of 5S is to maintain a clean working area, remove all unnecessary items, and keep all necessary items in their place to ensure a safe and organized working area.
  • Assist in the bailing areas by safely banding bails.
  • Operate motorized lift trucks, manual and electric pallet jacks to assist in loading or moving materials and products.
  • Perform the following virtual client transactions: operations complete, make carton labels, reprint labels, issue/return materials, lot lookup and what is a production correction and posting to existing lots.
  • Follow escalation process when there is downtime and/or scrap.
  • Make boxes, mini bins, and other corrugated product.
  • Utilize utility related equipment such as packaging scales, tape machines and bin handling conveyor system.
  • Use lean tools such as 5 Why/Fish Bones to troubleshoot.
  • Utilize iPads to track scrap material.
  • Know and understand how to safely assist Technician on roll changes.
  • Lift and stack boxes on pallets according to specifications.
  • Participate in doing setups by calculating return weights of partial rolls, returning those partial rolls in BaaN, and safely and properly banding the partial rolls.
  • Train employees in all 'Operator 1 - Entry and Intermediate' essential duties.

Pizza Delivery Driver

Pizza Factory
08.2018 - 07.2019
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
  • Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Assisted with sorting and organizing stockroom items.
  • Delivered orders to customers to drive full satisfaction.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Processed payments, made change, and provided receipts.
  • Processed customer payments and kept accurate financial records.

Cook

Sonic
06.2017 - 06.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Adjusted recipes based on ingredient availability or customer request.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Maintained food safety and sanitation standards.

Education

Merced High School
Merced, CA
06.2015

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Workplace Safety
  • Teamwork and Collaboration
  • Basic Math
  • Crane Operation
  • Heavy Lifting

Languages

Hmong
Native or Bilingual

Timeline

Machine Operator

SIG
02.2021 - Current

Pizza Delivery Driver

Pizza Factory
08.2018 - 07.2019

Cook

Sonic
06.2017 - 06.2018

Merced High School

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Jesse Vang