Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Jesse Valencia Galeana

Riverside

Summary

Accomplished professional with a proven track record at AAA, excelling in problem-solving and effective communication. Leveraged technical expertise to enhance equipment reliability and customer satisfaction. Demonstrated adaptability and teamwork, consistently improving processes and reducing service times by 20%. Highly driven with a positive attitude, committed to delivering exceptional results.Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.

Overview

7
7
years of professional experience

Work History

Store Associate

Ross Dress for Less
Moreno Valley
03.2024 - 12.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
    • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
    • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods
    • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
    • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
    • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
    • Maintained tidy and organized store to comply with cleanliness standards.
    • Answered questions about store policies and addressed customer concerns.
    • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
    • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
    Assisted with organizing shipments that came from the back of the store to the floor.

Truck Loader

UPS
Moreno Valley
07.2021 - 12.2021
  • Loaded and strapped shipments into place on trucks.
    • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling
    • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
    • Maintained clean and functional warehouse space throughout 6-8 hour shifts.
    • Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
    • Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
    • Reduced truck loading times by streamlining processes and implementing time-saving techniques.
    • Improved team coordination with clear communication during loading procedures.

Truck Loader/ Line Cook

Panera Bread
Riverside
07.2019 - 03.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
    • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
    • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
    • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
    • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
    • Checked food temperature regularly to verify proper cooking and safety.
    • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
    • Increased kitchen productivity by keeping tools organized for easy access when needed.
    • Boosted employee morale through positive attitude, willingness to assist others when needed.
    Unloaded the shipment that came in for the store around 2-3 times out of the
    week.

Batter Tech/Emergency Roadside Assistant

Aaa
Riverside
10.2017 - 05.2018
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Replaced defective components or parts as needed.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Assisted with helping out customers unlock their vehicles with keys inside
  • Replaced tires for customers as well
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.

Education

High School Diploma -

La Sierra High School
Riverside, CA
05-2017

Skills

  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Adaptability to change
  • Attention to detail
  • Positive attitude
  • highly self driven
  • high work ethic
  • critical thinking

Languages

English
Native/ Bilingual
Spanish
Full Professional

Accomplishments

  • I achieved my Black belt in Tae Kwon do, which was very challenging and took a lot of self discipline, as well with a lot of time and dedication. I also got the opportunity to compete in a bodybuilding show which i prepared for myself and got to single digit body fat. I won a medal as well.

Timeline

Store Associate

Ross Dress for Less
03.2024 - 12.2024

Truck Loader

UPS
07.2021 - 12.2021

Truck Loader/ Line Cook

Panera Bread
07.2019 - 03.2020

Batter Tech/Emergency Roadside Assistant

Aaa
10.2017 - 05.2018

High School Diploma -

La Sierra High School

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Jesse Valencia Galeana