Jesse Sheppard
Saskatoon,SK
Summary
Proven to enhance customer experiences and event success, I leveraged strong multitasking and exceptional customer service skills at Asessippi Ski Hill. Demonstrating adaptability and a team player attitude, I ensured seamless wedding setups and efficient operations. My proactive problem-solving abilities and time management skills contributed significantly to achieving positive outcomes in high-pressure environments. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Wedding Server
Asessippi Weddings
05.2022 - 08.2024
- Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
Gift Shop Cashier
Asessippi Ski Area & Resort
12.2020 - 04.2024
- Streamlined checkout process for improved customer experience by maintaining an organized and clean work area.
- Demonstrated adaptability and flexibility by covering additional shifts when needed, contributing to a well-functioning team environment.
- Managed daily cash reconciliation tasks, ensuring accurate accounting of all transactions and preventing monetary losses.
- Enhanced customer satisfaction by providing efficient and friendly service at the cash register.
Barista
Cre.ate Coffeehouse and Shoppe
05.2021 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Biology
University of Saskatchewan
Saskatoon, SK06.2028
High School Diploma -
Langenburg Central School
Langenburg06.2024
Skills
- Strong multitasking
- Team player attitude
- Reliable and punctual
- Exceptional customer service
- Proactive Problem Solving
- Time Management
Languages
English
Native or Bilingual
Timeline
Wedding Server
Asessippi Weddings
05.2022 - 08.2024
Barista
Cre.ate Coffeehouse and Shoppe
05.2021 - 10.2021
Gift Shop Cashier
Asessippi Ski Area & Resort
12.2020 - 04.2024
Bachelor of Science - Biology
University of Saskatchewan
High School Diploma -
Langenburg Central School
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