Jesse Schulte

SCCM Administration

• Administered SCCM for inventory tracking, package creation and deployment, and compliance audits to maintain system integrity.

Technical Expertise and End-User Support

• Provided Level 1, 2, and 3 technical support, ensuring optimal service for end-users.
• Managed Local Area Network (LAN) configurations, including VLAN creation, scopes, and reservations.
• Troubleshot and supported server hardware/software and desktop systems to ensure seamless functionality.
• Administered Active Directory: created Organizational Units (OUs), users, and groups.
• Configured Group Policies with WMI filters, security settings, and delegation for advanced user control.
• Installed and maintained Microsoft Update Server and Citrix environments, supporting seamless application access.

Specialized Systems and Applications

• Supported embedded OS devices such as Windows Mobile and store-specific applications (PLUM, EPLUM, TCI, ISP, FIM, Vigil).
• Configured and deployed wireless access points (APs) and PowerShell scripting for task automation.
• Installed and managed VMware Server Clusters, creating virtual machines to streamline system efficiency.
• Integrated store scale systems with price control software to enhance operational accuracy.

Project Management and Leadership

• Spearheaded Disaster Recovery and Business Continuity Plan for store servers, ensuring robust infrastructure.
• Directed the Windows Server upgrades and the Windows 7 migration project.
• Designed Active Directory OU structures and implemented Group Policies to facilitate Windows 7 upgrades.
• Successfully deployed Citrix thin clients and internal WSUS servers for streamlined updates across client machines.

Process Optimization and Documentation

• Enhanced operational efficiency by collaborating with cross-functional teams to implement process improvements.
• Authored detailed documentation for standard operating procedures, improving knowledge sharing across teams.
• Led the development of predictive models for business trend analysis, influencing strategic decision-making.

Team Development and Mentorship

• Managed multiple projects simultaneously, meeting strict deadlines with consistent quality standards.
• Mentored junior team members, fostering their technical expertise and improving overall team performance.

• Managed the Accounting and Bookkeeping consultants
• Managed Payroll staff
• I was the main point of contact when dealing with the CRA, Work safe BC banking

• Researched various disaster recovery and business continuity systems
• Assisted in the creation of comprehensive documentation for internal use as well as for client-facing materials related to system implementation or troubleshooting guidelines.
• Developed a disaster recovery and business continuity plan based from the research
• Primary Projects: Developed a disaster recovery plan for critical systems and infrastructure
• Ensured data security by implementing robust security measures and conducting regular audits.
• Evaluated existing systems to identify areas for improvement, recommending changes that led to significant performance enhancements.

Software Development and Testing

• Debugged and optimized C++ software components, improving functionality and efficiency.
• Developed and executed SQL queries for both SQL Server and Oracle databases to support data management and analysis.
• Conducted regression and system-level testing to ensure software quality and readiness for release.

Collaboration and Knowledge Sharing

• Partnered with team members to identify and resolve technical issues, applying best practices for sustainable solutions.
• Trained programming staff on the effective use of proprietary in-house programming tools, enhancing team proficiency.

Project and Release Management

• Oversaw code rollup processes for secure submission to the corporate escrow account, ensuring compliance and reliability.
• Organized and implemented maintenance releases to ensure product performance and address evolving business needs.

Enterprise-Level Contributions

• Played a pivotal role on the Enterprise Project Team, planning, designing, testing, and implementing multi-year projects that drove organizational success.

Software Development and Database Optimization

• Designed and debugged Business Management Package modules, incorporating an upgrade utility to enhance system functionality.
• Developed efficient SQL queries for a Microsoft Access database, ensuring reliable data management.

Collaboration and Solution Development

• Partnered with software development and testing teams to create robust solutions tailored to client requirements for functionality, scalability, and performance.
• Consistently adhered to project deadlines by effectively managing priorities and demonstrating a strong work ethic.

Code Analysis and Performance Improvement

• Evaluated existing code bases, providing recommendations for enhancements aligned with industry best practices.
• Optimized database performance by refining SQL queries, facilitating faster data retrieval and processing.