Jesse Schiavon
Systems Administrator
Duncan,BC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Server
The Cook & Butcher
10.2018 - 09.2021
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported needs of up to 80 - person wait staff who attended to specific needs of countless customers daily.
Line Cook, Server
Cowichan Golf Club
01.2010 - 10.2018
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Information Technology System Administrator -
Vancouver Island University
Nanaimo, BC 09.2022 - 04.2024
Skills
Continuous Improvement
Adaptability and Flexibility
Goal Setting
Windows administration
Server Management
Backup Management
Problem-Solving
Virtual Machine Operation
IT Documentation
Team Collaboration
Timeline
Information Technology System Administrator -
Vancouver Island University
09.2022 - 04.2024
Server
The Cook & Butcher
10.2018 - 09.2021
Line Cook, Server
Cowichan Golf Club
01.2010 - 10.2018