Jesse Murdock
Kelowna,BC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Automotive Sales Consultant
Elite Auto Centre
03.2022 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Collaborated with management to develop sales strategies and achieve monthly targets.
Automotive Sales Consultant
Bannister Cadillac GMC Buick
11.2019 - 02.2022
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Increased dealership revenue through effective negotiation and closing techniques.
- Streamlined sales process with efficient organization of client information and follow-up communications.
Automotive Sales Consultant
Lexus Of Kelowna
11.2014 - 06.2019
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Located merchandise across various stores to address customer needs.
- Responded to customer enquiries via telephone and email.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Owner/Operator
Dirtworx Underground Incorporated
06.2006 - 09.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Negotiated contracts with vendors to secure favourable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Developed long-term strategic goals for the business based on market trends analysis.
- Fostered strong professional network and partnership building skills to connect with quality leads.
Education
Bachelor of Science - Psychology, Neuroscience And Behaviour
University of Saskatchewan
Saskatoon, SKSkills
- Strong negotiation skills
- Goal-oriented mindset
- Sales process optimization
- Sales strategy development
- Product Knowledge Expertise
- Client Retention Strategies
- Brand representation
- Technical aptitude
- Negotiations strength
- Sales and Marketing
- Contract Negotiation
- Entrepreneurial
- Excellent Written and Verbal Communication
Timeline
Automotive Sales Consultant
Elite Auto Centre
03.2022 - Current
Automotive Sales Consultant
Bannister Cadillac GMC Buick
11.2019 - 02.2022
Automotive Sales Consultant
Lexus Of Kelowna
11.2014 - 06.2019
Owner/Operator
Dirtworx Underground Incorporated
06.2006 - 09.2014
Bachelor of Science - Psychology, Neuroscience And Behaviour
University of Saskatchewan
Similar Profiles
Jerome SparkeJerome Sparke
Mobile Detailer at Elite Auto ApperanceMobile Detailer at Elite Auto Apperance
Biloss ThomasBiloss Thomas
Client Service Manager at Auto Elite TowingClient Service Manager at Auto Elite Towing
Melanie PerrymanMelanie Perryman
Sales Consultant at Elite Auto WholesaleSales Consultant at Elite Auto Wholesale
EDWARD HARTEDWARD HART
Commercial Transport Technician at R.James Wester StarCommercial Transport Technician at R.James Wester Star
Seth WillmsSeth Willms
Team Leader Manager at 1800GOTJUNKTeam Leader Manager at 1800GOTJUNK