Jesse Lamanna
Toronto,ON
Summary
Driven leader with a proven track record at Ultimate General Contracting, excelling in operations management and client relations. Mastered project completion with efficiency, boosting customer satisfaction through innovative solutions. Skilled in team leadership and time management, fostering strong client and team relationships. Achieved significant repeat business by prioritizing exceptional service and strategic problem-solving. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
15
15
years of professional experience
Work History
Owner
Ultimate General Contracting
01.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Foreman/Site Supervisor
Maximum General Contracting
02.2014 - 03.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Education
High School Diploma -
East York Collegiate Institute
East York, ON07.2005
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Client Service
- Operations Management
- Time Management
- Team Leadership
Languages
English
Full Professional
Italian
Limited Working
Timeline
Foreman/Site Supervisor
Maximum General Contracting
02.2014 - 03.2022
Owner
Ultimate General Contracting
01.2010 - Current
High School Diploma -
East York Collegiate Institute
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