Jesse Keller-French
Windsor,Canada
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Doctors Of Windsor
Windsor, Canada
11.2022 - 05.2025
- Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
- Completed administrative patient intakes, insurance information and mandated forms.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Receptionist
Dr. Glanz Cardiology
Windsor, Canada
08.2021 - 05.2022
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Monitored patient blood pressure, And ECG.
- Transcribed and proofread documents for grammatical, punctuation and spelling errors.
Clerk
Windsor Regional Hospital
Windsor, Canada
08.2019 - 03.2020
- Provided quality clerical support through data entry, document management, and email correspondence.
- Registered patients and completed associated paperwork for accurate records.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Service Representative
Clear Medical Imaging
Windsor, Canada
01.2019 - 09.2019
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
- Updated patient records, medical histories, and contact information for traceability.
- Scanned and documented new patient information in electronic health records for registration purposes.
Key Holder
La Vie En Rose
Windsor, Canada
04.2016 - 01.2017
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
- Assisted customers with product selection, price checks, returns and exchanges, and special orders.
- Organized merchandise displays to ensure accurate pricing and attractive presentation of products.
Key Holder
Peoples Jewellers
Windsor, Canada
06.2015 - 03.2016
- Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.
- Met company standards with regards to merchandising, visual presentation, and housekeeping.
- Maintained daily records of sales and deposits, balancing cash register and reconciling discrepancies.
Education
Medical Office Assistant -
Canadian College of Health, Science And Technology
Windsor, ONSkills
- Sage 300
- Quick books
- Advanced computer skills in Microsoft Office
- Adaptability and flexibility
- Call center experience
- Problem-solving
- Data entry
- Client relations
- Appointment scheduling
Timeline
Medical Receptionist
Doctors Of Windsor
11.2022 - 05.2025
Medical Receptionist
Dr. Glanz Cardiology
08.2021 - 05.2022
Clerk
Windsor Regional Hospital
08.2019 - 03.2020
Customer Service Representative
Clear Medical Imaging
01.2019 - 09.2019
Key Holder
La Vie En Rose
04.2016 - 01.2017
Key Holder
Peoples Jewellers
06.2015 - 03.2016
Medical Office Assistant -
Canadian College of Health, Science And Technology