Jesse Galvan
San Pedro
Summary
Dynamic and self-motivated professional with proven expertise in high-pressure washing and customer service at Super Star Car Wash. Adept at enhancing customer satisfaction through effective communication and team collaboration, while consistently optimizing workflows. Recognized for delivering exceptional service and fostering a positive work environment, ensuring quality standards are met.
Experienced with vehicle cleaning and maintenance. Utilizes attention to detail to provide high-quality service. Knowledge of customer service principles ensures positive client experience.
Professional with strong experience in vehicle care and customer service, prepared for this role. Skilled in maintaining cleanliness, ensuring customer satisfaction, and handling various cleaning equipment. Effective team player focused on achieving results and adapting to changing needs. Reliable, dependable, with keen eye for delivering high-quality service.
Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.
Overview
12
12
years of professional experience
Work History
Car Wash Attendant
Super Star Car Wash
10.2025 - Current
- Operated high-pressure washing equipment to ensure thorough cleaning of vehicles.
- Conducted quality inspections on completed washes to maintain service standards.
- Assisted customers with vehicle care inquiries, enhancing overall satisfaction.
- Trained new staff on operational procedures and safety protocols for efficient workflow.
- Collaborated with team members to optimize daily operations and enhance service delivery.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
- Provided feedback to management on customer preferences and service improvements, fostering culture of continuous improvement.
- Offered personalized recommendations for additional services based on individual vehicle needs.
Packer Associate
Homeboyindustries
03.2022 - 05.2024
- Packaged and labeled products for shipment, ensuring accuracy and compliance with quality standards.
- Operated packing machinery efficiently to maintain workflow and minimize downtime.
- Collaborated with team members to streamline packing processes, enhancing overall productivity.
- Conducted quality checks on packed items to ensure adherence to packaging specifications.
- Implemented safety protocols within the packing area, contributing to a safer work environment.
- Monitored inventory levels of packing supplies and communicated needs to management promptly.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
Re-Hang
Pilgrims Pride Corporation
01.2014 - 02.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Education
GED -
David Starr Jordan High School
Long Beach, CA01-2019
Skills
- High-pressure washing
- Quality inspection
- Customer service
- Team collaboration
- Time management
- Workflow optimization
- Communication skills
- Customer satisfaction enhancement
- Flexible work schedule
- Adaptability to change
- Self-motivation and initiative
- Relationship building
- Problem-solving capacity
- Honest and dependable
- Calm and pleasant demeanor
- Goal driven
Timeline
Car Wash Attendant
Super Star Car Wash
10.2025 - Current
Packer Associate
Homeboyindustries
03.2022 - 05.2024
Re-Hang
Pilgrims Pride Corporation
01.2014 - 02.2015
GED -
David Starr Jordan High School