Jesse Sierra
Hesperia
Summary
Dynamic Service Advisor with a proven track record at Big Brand Tire, excelling in customer service and vehicle inspection. Adept at promoting products and enhancing customer relationships, I leverage strong problem-solving skills and attention to detail to drive sales and ensure safety compliance. Committed to delivering exceptional service and operational excellence.
Overview
9
9
years of professional experience
Work History
Service Advisor
Big Brand Tire
Hesperia
06.2020 - 02.2025
- Explained the features and benefits of products or services offered by the dealership to customers.
- Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
- Promoted available products and services to customers during service, account management and order calls.
Order Puller
AutoZone distribution center
Ontario
02.2016 - 10.2019
- Confirmed items picked for orders by keying codes into system.
- Selected products and items from shelves and pallets for customer orders.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Education
High School Diploma -
Ab Miller Hs
Fontana, CA08-2014
Skills
- Customer service
- Sales techniques
- Vehicle inspection
- Product knowledge
- Customer relationship management
- Equipment operation
- Problem solving
- Attention to detail
- Packing and shipping
- Load Unloading
- Order filling
- Product packaging
- Order processing
- Stocking
- Order ticket reading
- Inventory monitoring
Languages
Spanish
Full Professional
Timeline
Service Advisor
Big Brand Tire
06.2020 - 02.2025
Order Puller
AutoZone distribution center
02.2016 - 10.2019
High School Diploma -
Ab Miller Hs