Jesse Espinoza
San Dimas
Summary
High-energy Store Manager bringing extensive experience in auto repair sales. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets and goals. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Strong leader skills and profit goal achiever while giving excellent customer service experience.
Overview
14
14
years of professional experience
Work History
Store Manager of Operations
PepBoys
03.2021 - 02.2024
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
Store Manager
American Tire Depot
02.2015 - 02.2021
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
General Manager of Operations 6 Stores
Meineke Car Care Centers
01.2010 - 01.2015
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Education
. - Automotive Technology
Rio Hondo College
Whittier, CAAutomotive Technology
Citrus College
Glendora, CAHigh School Diploma -
Rosemead High School
Rosemead, CA05.1992
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Manager of Operations
PepBoys
03.2021 - 02.2024
Store Manager
American Tire Depot
02.2015 - 02.2021
General Manager of Operations 6 Stores
Meineke Car Care Centers
01.2010 - 01.2015
. - Automotive Technology
Rio Hondo College
Automotive Technology
Citrus College
High School Diploma -
Rosemead High School
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