JESSE EKPO
St. Catharines,ON
Summary
With a proven track record at HSM RENOVATION INC, I spearheaded initiatives that slashed project turnaround by 27%, showcasing my expertise in flooring project management and exceptional leadership skills. My approach blends meticulous attention to detail with effective communication, ensuring top-notch service and operational excellence in every project. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flooring Covering Supervisor/Installer
HSM RENOVATION INC
Toronto, Ontario
05.2024 - Current
- Directed and supervised a team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure the efficiency and accuracy of workflows.
- Led project management initiatives that streamlined operations, achieving a 20% reduction in costs while maintaining high service standards within 6 months.
- Enhanced operational efficiency by developing streamlined workflows, resulting in a 27%reduction in project turnaround time within 6months.
- Implemented cost-cutting measures without compromising quality of services offered.
- Created new strategies for improving customer service standards within the organization.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Organized client meetings to provide project updates.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Installed various types of carpets, rugs, tiles, and vinyl floors with hand tools.
- Instructed apprentices in the proper use of tools and techniques required for successful installations.
- Completed paperwork associated with each job accurately and promptly.
- Ensured all work areas were clean upon completion of project.
- Displayed high standards for quality workmanship and routinely double-checked work.
Project Manager Flooring
FLOOR DECOR NIGERIA
WARRI, DELTA, NIGERIA
02.2022 - 05.2024
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Conducted regular audits of store operations to ensure compliance with company standards.
- Managed financial records related to budgeting, forecasting, and other accounting activities.
- Trained, motivated, and oversaw team delivering outstanding service to every customer.
Flooring Installer
FLOOR DECOR NIGERIA
LAGOS , LAGOS, NIGERIA
06.2018 - 01.2022
- Measured and cut flooring materials to fit the dimensions of each room.
- Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
- Performed minor repairs to existing floors before installation process began.
- Prepared surfaces for installation by cleaning and leveling them.
- Applied adhesives to subfloors prior to laying down new flooring material.
- Worked with a variety of tools including saws, hammers, drills, screwdrivers.
- Removed old flooring materials such as carpets or tiles when necessary.
- Inspected rooms for any obstacles that could interfere with installation process.
- Ensured proper alignment of boards during installation process.
- Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
Education
DIPLOMA CERTIFICATE - INDUSTRIAL SAFETY
PETROLEUM TRAINING INSTITUTE
Delta, NIGERIA05-2015
Bachelor of Science - INDUSTRIAL CHEMISTRY
DELTA STATE UNIVERSITY
DELTA, NIGERIA06-2014
Skills
- Flooring project management
- Drywall
- Painting
- Basic carpentry
- Safe workplace procedures
- Communication
- Attention to detail
- Conflict resolution
- Renovations, building, and demolition
- Planning and design
- Scope development
- Document Review
- Estimating
- MS Project / Excel
- Vinyl plank installation
- Maintenance & Repair
Certification
- Foundations of Project Management
- Project Initiation
- Project Planning
- Project Execution
- Agile Project Management
Timeline
Flooring Covering Supervisor/Installer
HSM RENOVATION INC
05.2024 - Current
Project Manager Flooring
FLOOR DECOR NIGERIA
02.2022 - 05.2024
Flooring Installer
FLOOR DECOR NIGERIA
06.2018 - 01.2022
DIPLOMA CERTIFICATE - INDUSTRIAL SAFETY
PETROLEUM TRAINING INSTITUTE
Bachelor of Science - INDUSTRIAL CHEMISTRY
DELTA STATE UNIVERSITY
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