Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesse Dean

Ottawa,ON

Summary

Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

21
21
years of professional experience

Work History

Business Owner

Go Dean Express Inc.
02.2003 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Assisted in recruiting, hiring and training of team members.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Business'

Algonquin College
Ottawa, ON

Skills

  • Staff Management
  • Public Speaking
  • Issue Resolution
  • Task Delegation
  • Team Leadership
  • Training and Development
  • Performance Improvement

Languages

English
Professional Working

Timeline

Business Owner

Go Dean Express Inc.
02.2003 - Current

Business'

Algonquin College

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Jesse Dean