Jesse Cervantes
San Bernardino,CA
Summary
A super dependable and entrusted athlete. Often the first choice for many of m,y coaches when it comes to handling any responsibility PLC or for consumer experience. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Full Time Athlete
Nike Factory Store
10.2021 - Current
- Worked in PLC footwear and apparel
- Strong remerchandising ability in apparel and footwear
- Strong understanding of both footwear and apparel standards
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Located merchandise across various stores to address customer needs.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Evaluated prices and conducted audits to detect and correct price discrepancies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Store Associate
Addias
08.2019 - 08.2021
- Served mainly on sales floor and serving the consumer
- Often was highest seller on shift and was entrusted with more responsbility
- Processed shipment when needed and was often selected to do so
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Associate of Science - Kinesiology
San Bernardino Valley College
San Bernardino, CA05.2024
High School Diploma -
Arroyo Valley High School
San Bernardino, CA06.2019
Skills
- Merchandise Receiving and Handling
- Stocking and Replenishing
- Merchandise Recommendations
- Advanced footwear and apparel knowledge
- Organization
- Often entrusted to serve as TC (team captain) as full time athlete
Languages
Spanish
Native or Bilingual
Timeline
Full Time Athlete
Nike Factory Store
10.2021 - Current
Store Associate
Addias
08.2019 - 08.2021
Associate of Science - Kinesiology
San Bernardino Valley College
High School Diploma -
Arroyo Valley High School
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