Jesse Cerbo
Grande Prairie,AB
Summary
Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored Few new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Lube Technician
Lube City
07.2023 - Current
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Safeguarded customer satisfaction with comprehensive knowledge of various vehicle systems and components, offering expert guidance on proper care practices.
- Streamlined the lube technician process through diligent record-keeping on service histories and upcoming maintenance needs.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Suggested additional services to customers in order to meet upsell goals.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Food Preparer
Quesada
01.2023 - 10.2023
- Organized and re-stocked various stations and self-service items.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Assisted in setting up and breaking down kitchen stations.
- Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
Fast Food Crew
Wendy's
09.2021 - 02.2023
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Worked in other areas. Such us Prep the Kitchen, Maintain/Clean Grill, Maintain/Clean Chicken Fryer, Maintain/Clean Fries Station, Running the Front Till, Cleaning the whole dining area, Washing Dishes, Taking orders Drive Thru, Stock Rotation, Sandwich Maker
Education
High School Diploma -
St. Joseph Catholic High School
Grande Prairie, AB06.2022
Skills
- Oil Changes
- Technical manuals
- Service Scheduling
- Safety Compliance
- Weighing and Measuring
- Preventive Maintenance
- Fluid Checks
- Filter Replacement
- Coordination with Service Team
- Stress tolerance and resilience
- Multitasking and Organization
- Critical Thinking
Age
20
Languages
English
Full Professional
Timeline
Lube Technician
Lube City
07.2023 - Current
Food Preparer
Quesada
01.2023 - 10.2023
Fast Food Crew
Wendy's
09.2021 - 02.2023
High School Diploma -
St. Joseph Catholic High School
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