Jesse Carreiro
Jurupa Valley
Summary
Experienced and dedicated Station Trainer/Supervisor with a strong background in airport ground operations and employee development. Proven ability to deliver effective hands-on and classroom training in areas such as ramp safety, gate procedures, customer service, and regulatory compliance (TSA, FAA, OSHA). Skilled in fostering a culture of safety and operational excellence. Recognized for clear communication, leadership, and a commitment to continuous improvement. Adept at coaching diverse teams in high-pressure, time-sensitive environments to ensure safe, efficient, and compliant airport operations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Ramp STC (Station Trainer)
GAT Ground Airline Support
10.2022 - Current
- Conducted comprehensive training sessions for new and existing ground staff in accordance with airline and regulatory safety standards (TSA, FAA, OSHA).
- Delivered hands-on instruction for ramp operations, gate procedures, aircraft marshalling, baggage handling, customer service, and emergency response protocols.
- Assessed employee performance through practical evaluations and audits; provided coaching and feedback to ensure operational efficiency and safety.
- Collaborated with station management and corporate training teams to identify training needs and implement corrective action plans.
- Promoted a culture of safety, accountability, and continuous improvement within the airport operations team.
- Worked my way up the company ladder from agent, to STC.
Ramp Agent
UPS Air Hub
10.2021 - 08.2022
- Operated ground support equipment for aircraft loading and unloading.
- Ensured timely baggage handling to meet flight schedules.
- Collaborated with flight crews to maintain safety protocols during operations.
- Conducted thorough inspections of cargo for compliance with regulations.
Education
High School Diploma -
Options For Youth Charter School
Chino, CA 08.2017 - 06.2021
Skills
- Training & Development
- Ramp & Gate Procedures
- Aircraft Marshalling
- Baggage Handling Systems
- Adaptability in Fast-Paced Environments
- Communication & Interpersonal Skills
- Documentation & Record-Keeping
- Time Management
Timeline
Ramp STC (Station Trainer)
GAT Ground Airline Support
10.2022 - Current
Ramp Agent
UPS Air Hub
10.2021 - 08.2022
High School Diploma -
Options For Youth Charter School
08.2017 - 06.2021
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