Jesse Calixto
Fresno
Summary
Dedicated Food & Service champion with a focus in providing service to customers in both food and order taking, specializing in customer satisfaction. Proven in both areas & having an engaging personality that makes it easy for others to work with and provide strong communication. Demonstrated ability to handle customer interactions while exerting full patience and understanding in order to guarantee satisfaction and a returning customer. Work well under pressure especially in rush hour settings and improvisation in any situations where there are technical faults such as product scarcity in soda flavors or food items.
Overview
2
2
years of professional experience
Work History
Service and Food Champion
Taco Bell Enterprises
Fresno, California
03.2024 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Operated cash register and processed transactions accurately and efficiently.
- Prepared food items according to safety and quality standards, maintaining high cleanliness levels.
- Collaborated with team members to achieve daily operational goals and enhance efficiency.
- Trained new staff on procedures, promoting adherence to company policies and best practices.
- Resolved customer complaints promptly, fostering a welcoming atmosphere in the restaurant.
Education
Bachelor of Science - Criminology & Criminal Justice
California State University, Fresno
Fresno, CA05-2029
Skills
- Strong teamwork and Communication
- Proficient upselling and persuasion
- Efficient multitasking
- Reliability and punctuality
- Customer service focus
- Open availability in late-night shifts
- Quick and Productive Learner
- Methodical and organized working style
- High patience and willingness to grow
- Always open to feedback and room for improvement
- Accustomed to long shifts & working mindset
Timeline
Service and Food Champion
Taco Bell Enterprises
03.2024 - Current
Bachelor of Science - Criminology & Criminal Justice
California State University, Fresno