Jessalyn Fibrow
Modesto
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Savemart. Proven ability to handle cash transactions accurately while maintaining a clean and organized environment. Recognized for enhancing customer satisfaction through effective communication and problem-solving, ensuring a positive experience for all clients.
Overview
7
7
years of professional experience
Work History
Cashier
Savemart
11.2024 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Receptionist
JCPenney Salon
11.2022 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Estimating Administrator
Bay Area Concretes
05.2021 - 06.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Assisted in preparing and reviewing project estimates and proposals.
- Maintained accurate records and organized project documentation.
Porter/Washer/Car Detailer
Mercedes Benz Of Modesto
12.2020 - 05.2021
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Cashier
Home Depot
09.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Host
Verona Cucina Italiana
08.2020 - 10.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Shift Lead
Mountain Mikes
07.2018 - 07.2020
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
No Degree - Accounting
Modesto Junior College
Modesto, CA05-2026
High School Diploma -
Riverbank High School
Riverbank, CA05-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Data entry
Timeline
Cashier
Savemart
11.2024 - Current
Receptionist
JCPenney Salon
11.2022 - 11.2024
Estimating Administrator
Bay Area Concretes
05.2021 - 06.2022
Porter/Washer/Car Detailer
Mercedes Benz Of Modesto
12.2020 - 05.2021
Cashier
Home Depot
09.2020 - 01.2021
Host
Verona Cucina Italiana
08.2020 - 10.2020
Shift Lead
Mountain Mikes
07.2018 - 07.2020
No Degree - Accounting
Modesto Junior College
High School Diploma -
Riverbank High School
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