Jessa Maye Buentipo
Vancouver,Canada
Summary
Professional and enthusiastic. Trained in many kinds of office administration tasks and has experience as human resource administrative assistant. Able to cooperate with a team and work under pressure. As a customer service representative: proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with clients and co-workers.
Overview
10
10
years of professional experience
Work History
Front-End Cashier
Loblaws City Market
01.2024 - Current
- Monitor self-checkout stations to assist customers with scanning and payment issues.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers' convenience.
- Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Processed credit card, debit card, and gift certificate and cash payments with electronic computer system.
- Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
Branch Assistant (Teller/Cashier)
Palawan Pawnshop and Palawan Express Pera Padala
05.2022 - 03.2023
- Enhanced customer satisfaction by accurately processing remittance transactions in a timely manner.
- Demonstrated attention to detail while verifying payee information such as account numbers or routing codes before initiating transactions.
- Improved team productivity by collaborating on tasks and sharing best practices for remittance processing.
- Ensured compliance with regulations, conducting routine audits of financial transactions and reporting discrepancies.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Increased sales of promotional items by informing customers about current offers.
Human Resource Admin Associate
Rang-Ay Bank (a Rural Bank), Inc
07.2018 - 07.2021
- Screen applicant resumes and coordinated both phone and in-person interviews.
- Short listing of applicants; conducting pre-employment examination and scheduling initial and final interview.
- Conduct background Investigation through social media platforms and sending character references.
- Conduct orientation for newly hired employees to verify completion of legal paperwork and recording information on human resources database.
- Introduce newly hired employees to company Managers and employees.
- Enrolls qualified employees to company medical health insurance, updates status of employees, reports newly hired employees to government agencies.
- Processes regularization of probationary employees, ordering company corporate uniform, processing employees work permit and other HR related works.
- Organizing team for company events.
- Employee 201 File Custodian.
- Maintained confidentiality of employee records and payroll information.
- Administer bi-weekly payroll and monthly overtime pay.
- Prepares Official Receipt and vouchers for payroll deductions.
- Cash count; Incentives and Salaries disbursement.
- Monitoring of application for Salary loans, SSS loans and HDMF loans.
- Verified timekeeping records and handled any discrepancies with employees.
- Preparing employees yearly bonus report.
- Tracked employee vacation, sick, and maternity and paternity leave.
Bookkeeper And Payroll Staff (Part Time)
Balay Ni Manuel Ken Maria Bed&Breakfast
05.2019 - 12.2020
- Input financial data and produced reports.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Processed timecards and payroll data for employees.
- Employee overtime computation.
Data Entry Specialist
Department Of Environmental And Natural Resources
09.2017 - 12.2017
- Compile and verify accuracy and sorting information to prepare source data for computer entry.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft excel.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Branch Operator And Cashier
Moneywise Financial Services USSC Subagent–Western Union
04.2016 - 07.2017
- Process remittances locally and internationally.
- Money verification on US dollars and other currencies.
- Preparing and reporting daily transactions to Main Office via Email.
- Going to depository bank to withdraw and deposit funds.
- Recording of daily sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Count money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assists inquiries about branch policies and addressed customer concerns.
Education
Bachelor of Business Administration - Financial Management Concentration
Ascenda School of Management
Vancouver, BC06.2025
Bachelor of Science in Business Administration - Major in Financial Management
UNION CHRISTIAN COLLEGE
San Fernando City, La Union01.2016
Skills
- Point-of-sale system operation and cash handling expertise
- Customer service and accurate checkout processing
- Recruitment and onboarding processes
- Human resource administration and payroll processing
- Timekeeping and record-keeping management
- Data entry, Microsoft word and excel, outlook and Canva
- Bookkeeping
Languages
English
Timeline
Front-End Cashier
Loblaws City Market
01.2024 - Current
Branch Assistant (Teller/Cashier)
Palawan Pawnshop and Palawan Express Pera Padala
05.2022 - 03.2023
Bookkeeper And Payroll Staff (Part Time)
Balay Ni Manuel Ken Maria Bed&Breakfast
05.2019 - 12.2020
Human Resource Admin Associate
Rang-Ay Bank (a Rural Bank), Inc
07.2018 - 07.2021
Data Entry Specialist
Department Of Environmental And Natural Resources
09.2017 - 12.2017
Branch Operator And Cashier
Moneywise Financial Services USSC Subagent–Western Union
04.2016 - 07.2017
Bachelor of Science in Business Administration - Major in Financial Management
UNION CHRISTIAN COLLEGE
Bachelor of Business Administration - Financial Management Concentration
Ascenda School of Management
Disclaimer
I Hereby Certify That The Above Information Are True And Correct To The Best Of My Belief. Jessa Maye Buentipo Applicant