Professional and enthusiastic. Trained in many kinds of office administration tasks and has experience as human resource administrative assistant. Able to cooperate with a team and work under pressure. As a customer service representative: proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with clients and co-workers.
Overview
10
10
years of professional experience
Work History
Front-End Cashier
Loblaws City Market
01.2024 - Current
Monitor self-checkout stations to assist customers with scanning and payment issues.
Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers' convenience.
Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Processed credit card, debit card, and gift certificate and cash payments with electronic computer system.
Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
Branch Assistant (Teller/Cashier)
Palawan Pawnshop and Palawan Express Pera Padala
05.2022 - 03.2023
Enhanced customer satisfaction by accurately processing remittance transactions in a timely manner.
Demonstrated attention to detail while verifying payee information such as account numbers or routing codes before initiating transactions.
Improved team productivity by collaborating on tasks and sharing best practices for remittance processing.
Ensured compliance with regulations, conducting routine audits of financial transactions and reporting discrepancies.
Handled day-to-day accounting processes to drive financial accuracy.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Increased sales of promotional items by informing customers about current offers.
Human Resource Admin Associate
Rang-Ay Bank (a Rural Bank), Inc
07.2018 - 07.2021
Screen applicant resumes and coordinated both phone and in-person interviews.
Short listing of applicants; conducting pre-employment examination and scheduling initial and final interview.
Conduct background Investigation through social media platforms and sending character references.
Conduct orientation for newly hired employees to verify completion of legal paperwork and recording information on human resources database.
Introduce newly hired employees to company Managers and employees.
Enrolls qualified employees to company medical health insurance, updates status of employees, reports newly hired employees to government agencies.
Processes regularization of probationary employees, ordering company corporate uniform, processing employees work permit and other HR related works.
Organizing team for company events.
Employee 201 File Custodian.
Maintained confidentiality of employee records and payroll information.
Administer bi-weekly payroll and monthly overtime pay.
Prepares Official Receipt and vouchers for payroll deductions.
Cash count; Incentives and Salaries disbursement.
Monitoring of application for Salary loans, SSS loans and HDMF loans.
Verified timekeeping records and handled any discrepancies with employees.
Preparing employees yearly bonus report.
Tracked employee vacation, sick, and maternity and paternity leave.
Bookkeeper And Payroll Staff (Part Time)
Balay Ni Manuel Ken Maria Bed&Breakfast
05.2019 - 12.2020
Input financial data and produced reports.
Gathered, evaluated and summarized account data in detailed financial reports.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Processed timecards and payroll data for employees.
Employee overtime computation.
Data Entry Specialist
Department Of Environmental And Natural Resources
09.2017 - 12.2017
Compile and verify accuracy and sorting information to prepare source data for computer entry.
Scanned documents and saved in database to keep records of essential organizational information.
Entered data into various computer systems accurately using Microsoft excel.
Completed data entry tasks with accuracy and efficiency.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Branch Operator And Cashier
Moneywise Financial Services USSC Subagent–Western Union
04.2016 - 07.2017
Process remittances locally and internationally.
Money verification on US dollars and other currencies.
Preparing and reporting daily transactions to Main Office via Email.
Going to depository bank to withdraw and deposit funds.
Recording of daily sales.
Worked flexible schedule and extra shifts to meet business needs.
Count money in cash drawers at beginning and end of shifts to maintain accuracy.
Assists inquiries about branch policies and addressed customer concerns.
Education
Bachelor of Business Administration - Financial Management Concentration
Ascenda School of Management
Vancouver, BC
06.2025
Bachelor of Science in Business Administration - Major in Financial Management
UNION CHRISTIAN COLLEGE
San Fernando City, La Union
01.2016
Skills
Point-of-sale system operation and cash handling expertise
Customer service and accurate checkout processing
Recruitment and onboarding processes
Human resource administration and payroll processing
Timekeeping and record-keeping management
Data entry, Microsoft word and excel, outlook and Canva
Bookkeeping
Languages
English
Timeline
Front-End Cashier
Loblaws City Market
01.2024 - Current
Branch Assistant (Teller/Cashier)
Palawan Pawnshop and Palawan Express Pera Padala
05.2022 - 03.2023
Bookkeeper And Payroll Staff (Part Time)
Balay Ni Manuel Ken Maria Bed&Breakfast
05.2019 - 12.2020
Human Resource Admin Associate
Rang-Ay Bank (a Rural Bank), Inc
07.2018 - 07.2021
Data Entry Specialist
Department Of Environmental And Natural Resources
09.2017 - 12.2017
Branch Operator And Cashier
Moneywise Financial Services USSC Subagent–Western Union
04.2016 - 07.2017
Bachelor of Science in Business Administration - Major in Financial Management
UNION CHRISTIAN COLLEGE
Bachelor of Business Administration - Financial Management Concentration
Ascenda School of Management
Disclaimer
I Hereby Certify That The Above Information Are True And Correct To The Best Of My Belief. Jessa Maye Buentipo Applicant