Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jessa Lumbria

Williams lake,British Columbia

Summary

Dynamic and dedicated server with a proven track record at Laughing Loon, excelling in customer service and order accuracy. Skilled in food safety and table management, I consistently enhanced guest experiences and trained new staff, ensuring seamless operations and high satisfaction levels.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Laughing loon
Williams Lake, British Columbia
08.2022 - Current
  • Provided exceptional customer service to enhance dining experiences.
  • Took accurate orders and communicated them to kitchen staff promptly.
  • Assisted in training new servers on restaurant protocols and menu items.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Line Cook/Restaurant Server

Joeys Grill
Williams Lake, British Columbia
06.2016 - 04.2018
  • Prepared ingredients and meals according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workstations throughout shifts.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Set up workstations with needed ingredients, utensils and cooking equipment.

Skills

  • Customer service
  • Order accuracy
  • Table management
  • Menu knowledge
  • Food safety
  • Cash handling

Certification

  • Serve It Right
  • Food Safe
  • Driver License

Timeline

Server

Laughing loon
08.2022 - Current

Line Cook/Restaurant Server

Joeys Grill
06.2016 - 04.2018

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Jessa Lumbria