To obtain a full time career as a dental treatment coordinator/administrator within a dynamic office where I can plant my roots and grow within the clinic.
Overview
14
14
years of professional experience
Work History
Dental Treatment Coordinator
Cherun Dental
12.2021 - 04.2023
Performed opening and closing duties such as day end reports, clinician production reports and changing answering machine information day to day
Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Registered and verified patient records before updating most up-to-date information.
Secured new patient forms, dental charts, and safeguard sensitive data and information.
Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Billed patients via EDI if applicable
Dealt with secure payments
Registered Dental Hygienist
Urban Dental Centre
05.2021 - 11.2021
Maternity leave Laser Dental Hygienist
Dental Hygienist
Dentistry On Bank
05.2020 - 01.2021
Maternity Laser Dental Hygienist
Dental Hygienist
Aegis Dental
01.2018 - 03.2019
Dental hygienist until Covid-19 dental office closures
Dental Receptionist/Dental Hygienist
Inova Dental
03.2009 - 01.2016
Scheduled, rescheduled, and cancelled appointments for dental patients.
Processed dental insurance claims and payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Diploma of Dental Hygiene -
Canadian National Institute of Health
Ottawa, ON
04.2012
Bachelor of Science - General Sciences
University of Ottawa
Ottawa, ON
04.2010
Skills
Submit patient claims to insurance companies and consulting insurances regarding benefits and payments
Confirm appointments with patients via phone or email
Scheduling, rescheduling and cancelling appointments
Manage and organize specialist referrals and/or reports
Perform basic accounting tasks such as taking patient payments and preparing billing statements
Update patient insurance information
Extensive knowledge of dental treatments and alternative options
Consulting the clinic recall system to fill gaps in the schedule
Registration/Front Desk Receptionist at International Dental Joliet/Dynasty Dental PLLCRegistration/Front Desk Receptionist at International Dental Joliet/Dynasty Dental PLLC