JESSA APOLINARIO
Surrey,BC
Summary
I am looking for a challenging opportunity where I can utilize my skill, knowledge and passion towards providing excellent service and I also want to learn and grow with the organization. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Service Coordinator
Mercedes-Benz
Surrey, British Columbia
05.2024 - Current
- Managed scheduling of appointments and service calls to meet client needs.
- Handled incoming calls and inquiries from customers regarding services offered.
- Assisted with billing and invoicing for services rendered.
Accounts Payable
Jim Pattison Subaru
North Vancouver
03.2023 - 08.2023
- Collect payments
- Verify company expenses
- Journal entries and General Ledger
Sales Reception (Part-time)
Jim Pattison Lexus
North Vancouver
12.2019 - 03.2023
- Collect payments
- Answer calls
- Project a friendly welcoming attitude to all staff and customer
Sales Reception (Full-time)
North Vancouver Nissan/Infiniti
North Vancouver
11.2018 - 03.2023
- Organizes and files company documents either electronically or with paper filing
- Preparing deposits and completing a deposit spreadsheet, on a daily basis
- Processing payments
Closing Manager
Caffe Artigiano
Kerrisdale, Vancouver
05.2015 - 08.2016
- Dealing with coworker and costumers complains
- Receiving store supplies
- Managing the team
Education
Diploma - Hospitality and Resort Business Management
Canadian Tourism College
Vancouver, BC09-2018
College degree - Hotel and Restaurant Management
University of Mindanao
Davao City, Philippines01.2013
Skills
- Proficient in using dealership management software
- Ability to multitask and able to work under pressure while maintaining expected standards
- Strong desire to satisfy the needs of customers in a fast-paced environment
- Languages: Fluent in English and Tagalog (Filipino)
References
Available Upon Request.
Timeline
Service Coordinator
Mercedes-Benz
05.2024 - Current
Accounts Payable
Jim Pattison Subaru
03.2023 - 08.2023
Sales Reception (Part-time)
Jim Pattison Lexus
12.2019 - 03.2023
Sales Reception (Full-time)
North Vancouver Nissan/Infiniti
11.2018 - 03.2023
Closing Manager
Caffe Artigiano
05.2015 - 08.2016
Diploma - Hospitality and Resort Business Management
Canadian Tourism College
College degree - Hotel and Restaurant Management
University of Mindanao