Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Jess Garza

Hollister,CA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Bank Teller

1st Capital Bank
02.2023 - Current
  • Ensuring a positive interaction while providing excellent customer service
  • Taking care of people's financial needs

Cashier

Dollar Tree
09.2022 - 01.2023
  • Answering phones
  • Handling cash
  • Some stocking & cleaning

Assistant Store Manager

Check Into Cash
08.2021 - 09.2022
  • Cash handling
  • Answering telephones
  • Offering Small loans
  • Collections & Complaints
  • Scheduling

Receptionist

Higher level of care
05.2021 - 08.2021
  • Answering calls
  • Checking customers in
  • Cash handling
  • Cleaning

Bank Teller

Wells Fargo
04.2019 - 04.2021
  • Cash handling
  • Answering phones
  • Sales

Cashier/Customer Service

Smart & Final
01.2018 - 02.2019
  • Stocking, cash handling, answering phones
  • Front end

Education

High school diploma - general education

Cabrillo College
Santa Cruz, CA

Skills

  • Phones
  • Customer service
  • Banking
  • Cash Handling
  • Host/Hostess
  • Serving Experience
  • Front Desk
  • Clerical Experience
  • POS
  • Busser
  • Assistant Manager Experience
  • Store Management Experience
  • Sales
  • Communication skills
  • Microsoft Office
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Powerpoint
  • Time management
  • Office experience
  • Financial services
  • Leadership
  • Lending

Certification

Food Handler Certificate

Personal Information

Authorized To Work: US

Timeline

Senior Bank Teller

1st Capital Bank
02.2023 - Current

Cashier

Dollar Tree
09.2022 - 01.2023

Assistant Store Manager

Check Into Cash
08.2021 - 09.2022

Receptionist

Higher level of care
05.2021 - 08.2021

Bank Teller

Wells Fargo
04.2019 - 04.2021

Cashier/Customer Service

Smart & Final
01.2018 - 02.2019

High school diploma - general education

Cabrillo College

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Jess Garza