Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jesley James

Summary

Dynamic professional with a proven track record of delivering exceptional customer service and fostering positive client relationships. Expertise in cash handling and transaction management, combined with keen attention to detail, ensures accuracy and efficiency in all tasks. Committed to creating a welcoming atmosphere while consistently exceeding customer expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead

Taco Bell ( Gateway Blvd)
02.2024 - Current
  • Supervised daily operations and ensured adherence to safety protocols.
  • Trained new team members on operational procedures and equipment usage.
  • Assisted in inventory management, ensuring stock levels met operational needs.

Server/ Host

JOEY South Common
04.2025 - 09.2025
  • Delivered food and beverages to tables in a timely and courteous manner.
  • Collaborated with kitchen staff to ensure accurate order fulfillment and service efficiency.
  • Manage reservations and seating with OpenTable, enhancing guest flow and satisfaction.

Barista

Tim Hortons (St.Albert Trail)
03.2024 - 09.2024
  • Operated espresso machines and grinders efficiently to streamline the beverage preparation process.
  • Implemented seasonal drink promotions, enhancing customer engagement and sales opportunities.
  • Prepared high-quality beverages and specialty drinks to meet customer preferences.

Education

Bachelor of Arts - Psychology And Philosophy

Concordia University of Edmonton
Edmonton, AB
04-2026

Skills

  • Customer service focus
  • Employee training
  • Cash Handling
  • POS Systems
  • Food Preparation
  • Transaction Processing
  • OpenTable
  • Micros

Certification

- Proserve

- ASIST ( Suicide prevention)


Timeline

Server/ Host

JOEY South Common
04.2025 - 09.2025

Barista

Tim Hortons (St.Albert Trail)
03.2024 - 09.2024

Shift Lead

Taco Bell ( Gateway Blvd)
02.2024 - Current

Bachelor of Arts - Psychology And Philosophy

Concordia University of Edmonton

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Jesley James