Jesley James
Summary
Dynamic professional with a proven track record of delivering exceptional customer service and fostering positive client relationships. Expertise in cash handling and transaction management, combined with keen attention to detail, ensures accuracy and efficiency in all tasks. Committed to creating a welcoming atmosphere while consistently exceeding customer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Taco Bell ( Gateway Blvd)
02.2024 - Current
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new team members on operational procedures and equipment usage.
- Assisted in inventory management, ensuring stock levels met operational needs.
Server/ Host
JOEY South Common
04.2025 - 09.2025
- Delivered food and beverages to tables in a timely and courteous manner.
- Collaborated with kitchen staff to ensure accurate order fulfillment and service efficiency.
- Manage reservations and seating with OpenTable, enhancing guest flow and satisfaction.
Barista
Tim Hortons (St.Albert Trail)
03.2024 - 09.2024
- Operated espresso machines and grinders efficiently to streamline the beverage preparation process.
- Implemented seasonal drink promotions, enhancing customer engagement and sales opportunities.
- Prepared high-quality beverages and specialty drinks to meet customer preferences.
Education
Bachelor of Arts - Psychology And Philosophy
Concordia University of Edmonton
Edmonton, AB04-2026
Skills
- Customer service focus
- Employee training
- Cash Handling
- POS Systems
- Food Preparation
- Transaction Processing
- OpenTable
- Micros
Certification
- Proserve
- ASIST ( Suicide prevention)
Timeline
Server/ Host
JOEY South Common
04.2025 - 09.2025
Barista
Tim Hortons (St.Albert Trail)
03.2024 - 09.2024
Shift Lead
Taco Bell ( Gateway Blvd)
02.2024 - Current
Bachelor of Arts - Psychology And Philosophy
Concordia University of Edmonton