Jesika Starnino
Montreal,QC
Summary
Accomplished Chef and Restaurant Manager at Cafe La Luncheonette, adept in food safety and sanitation, and skilled in conflict resolution. Elevated kitchen efficiency and food quality, achieving significant customer satisfaction. Expert in staff training and financial management, ensuring streamlined operations and employee retention. Proven track record in optimizing resources and enhancing service standards.
Overview
9
9
years of professional experience
Work History
Chef Restaurant Manager
Cafe La Luncheonette
2016.01 - Current
- Trained kitchen staff to perform various preparation tasks under pressure.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Education
Bachelor of Arts - Art History
Concordia University
Montreal, QCHigh School Diploma -
Vankleek Hill Collegiate Institute
Vankleek Hill, ON06.1996
Skills
- Food safety and sanitation
- Food quality
- POS system knowledge
- Staff Scheduling
- Employee Retention
- Organization and prioritization
- Social Media Marketing
- Recruitment
- Kitchen equipment operation and maintenance
- Conflict resolution techniques
- Supply Chain Management
Websites
Languages
English
Full Professional
French
Professional Working
Timeline
Chef Restaurant Manager
Cafe La Luncheonette
2016.01 - Current
Bachelor of Arts - Art History
Concordia University
High School Diploma -
Vankleek Hill Collegiate Institute
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