Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jesenia Lopez

Long Beach

Summary

Bilingual (English/Spanish)

My background combined over 10 years of teaching experience and 3 years of wine and spirits sales, giving me a unique skill set in communication, relationship building, and strategic execution. From leading and motivating groups to consistently ranking among top sales performers, I've developed the ability to engage people, build trust, and drive results. These experiences have prepared me to excel in any role that requires strong interpersonal skills, market knowledge, and a passion for creating meaningful connections.

Overview

5
5
years of professional experience

Work History

INSTRUCTOR & FRONT DESK SALES ASSOCIATE

Pure Barre
01.2021 - Current
  • Provide exceptional front-line customer service through personalized client check-ins, phone support, and account management
  • Consistently drive membership and retail sales by fostering strong client relationships and creating an inviting, service-focused studio environment
  • Lead daily group fitness classes with a focus on high energy, safety, and client motivation, ensuring a positive and engaging member experience
  • Promote and upsell merchandise by highlighting product benefits, maintaining attractive retail displays, and staying informed on inventory
  • Collaborate with team members to support smooth studio operations, including scheduling, cleanliness, and event planning
  • Maintain accurate client records, sales logs, and daily studio reporting to support operational efficiency and business insights

Sales Representative

Republic National Distributing Company (RNDC)
South Bay
01.2023 - 09.2025
  • Developed and maintained relationships with distribution partners to sell products and increase sales in up to 16 accounts.
  • Managed multiple retail accounts through proactive merchandising, client service, and relationship building with store decision makers.
  • Ensured full distribution and optimal placement of SKUs in displays, shelves, and cold boxes, to maximize product visibility.
  • Planned and executed strategic sales call routes and activities to efficiently meet sales goals.
  • Maintained open communication with customers, suppliers, and internal teams to support seamless order fulfillment and issue resolution.
  • Executed brand plans and promotional activities at the distributor level, boosting brand visibility.
  • Leveraged merchandising expertise to design attractive displays that drive customer engagement and sales.
  • Leveraged Salesforce CRM to organize and prioritize daily tasks, ensuring timely completion of merchandising visits, order follow-ups, and sales calls across Ralphs, CVS, and other key accounts.
  • Recognized for visual merchandising creativity, earning 2nd place in a national supplier sponsored display contest.
  • Bilingual Communication: Fluent in English and Spanish; skilled in translating, and building rapport with diverse customer bases.
  • Visual Merchandising: Experienced in executing high impact retail displays to enhance product visibility and drive sales.
  • Customer Relationship Management: Proven ability to build and maintain strong client relationships that support retention and brand loyalty.
  • Sales and Upselling: Track record of meeting and exceeding sales goals through strategic upselling and customer engagement.
  • Communication Skills: Exceptional written and verbal communication for effective collaboration and customer interactions.
  • Account Management: Adept at supporting client needs, resolving issues promptly, and maintaining accurate records.
  • Team collaboration: A positive, team-oriented mindset with a focus on shared goals and smooth operational execution.
  • Performance Analysis: Skilled in tracking sales data and using insights to inform merchandising and sales strategies.
  • Cross-Cultural Competence: Strong cultural awareness and experience in translating for Spanish-speaking customers, and stakeholders.

Education

Associates Degree -

LOS ANGELES HARBOR COLLEGE
01.2014

Skills

  • Bilingual Communication
  • Visual Merchandising and Planogram Compliance
  • Key Account Management
  • Salesforce CRM
  • Communication Skills
  • Account Management
  • Team collaboration
  • Sales Reporting and KPI tracking
  • Cross-Cultural Competence

References

Available upon request

Timeline

Sales Representative

Republic National Distributing Company (RNDC)
01.2023 - 09.2025

INSTRUCTOR & FRONT DESK SALES ASSOCIATE

Pure Barre
01.2021 - Current

Associates Degree -

LOS ANGELES HARBOR COLLEGE
Jesenia Lopez